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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
761 Reviews

761 Reviews of Fort Myers INFINITI - Service Center

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June 14, 2023

I love the service here Zach always listens to my concerns, and he’s very helpful. More

by heidibenitez78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day! We hope you have a great day!

June 11, 2023

I n my experience they have been very helpful and friendly. I always have my services done here in Ft Myers rather than in NJ ware I bought the car. More

by HASHAW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

June 11, 2023

Very fast and professional service department. They kept up with communication the entire process so that alone earns a 5 star rating; nothing worse than trying to chase down information so you c More

by whytewine69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2023

Always have had great service, but I feel the reason is I’m so happy is because of Rick he’s just amazing. Thank you Rick More

by JBUSATTALAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Fort Myers INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 10, 2023

Very professional, the service was fast and personal. Great staff! Zach did a great job! More

by julie.1518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 08, 2023

Good and quick service, Rick really care about the customer satisfaction. Great work and keep getting better More

by cguanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

June 08, 2023

Very efficient, very polite. I have had 3 Infinity’s and have had service done at other Infinity dealerships. Fort Myers has been the best. More

by MY-MOSTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jun 12, 2023 -

MY-MOSTRO responded

All great

June 07, 2023

Everything was fine. Only complaint is that no one called me to say car was ready for pick up @ 5:00 after it had already been there over night. Also, I got a new tire wi More

by acarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Service department always does a great job! Thank Manny, Zach, Ethan, and Bri. You guys are again, the best! More

by cmitchell19
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan - Technician
Jun 10, 2023 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 07, 2023

Very good service and timely updates. Our car works like new and was very clean. More

by ALFROD_04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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