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This rating includes all service center reviews, with more weight given to recent reviews.
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761 Reviews of Fort Myers INFINITI - Service Center
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June 27, 2023
Always prompt and reliable service. The staff is always courteous and understanding. My car is always ready when promised. The staff is always courteous and understanding. My car is always ready when promised. More
by thmcmackin1
Verified Customer
June 23, 2023
I took the car for a check engine light ended up being a loose part that needed to be attached back so really no repair or parts where needed and I was still charged 250. loose part that needed to be attached back so really no repair or parts where needed and I was still charged 250. More
by miaandjoelito
June 22, 2023
Service team are excellent Zack and the team keep you posted along the way, and the car came back looking great. posted along the way, and the car came back looking great. More
by IAN.YATES
June 21, 2023
I love bringing my Infinity to get serviced The treatment is excellent could not ask for anything else different treatment is excellent could not ask for anything else different More
by ZColon
Employees Worked With
June 19, 2023
They were courteous and prompt. There waiting room was ver comfortable thanks for the coffee. There waiting room was ver comfortable thanks for the coffee. More
by garled
Employees Worked With
June 17, 2023
Very prompt and knowledgeable. In for service and Rick got us in & out in about 1 hour. Very satisfied. In for service and Rick got us in & out in about 1 hour. Very satisfied. More
by robert2420
June 17, 2023
Rick is always helpful and offers good advice. He does not push me to make decisions I appreciate his expertise. He does not push me to make decisions I appreciate his expertise. More
by ORCHIDSSAGE
Employees Worked With
June 16, 2023
I was told not to buy a car from this dealership, because the service is horrendous. I should have listened but I liked the car that I was looking at. I made an appointment for service they were supposed to the service is horrendous. I should have listened but I liked the car that I was looking at. I made an appointment for service they were supposed to do a valet drop off at 9:00 a.m. at 10:30 I called and I was told they had no record of my appointment for service or a valet. Then someone was at my home within 30 minutes. My part had to be ordered so they kept my car I repeatedly called for an update and no one would call me back. More
by great deal
Employees Worked With
Han
June 15, 2023
The ease of making an appointment, Great service, efficient, knowledgeable, courteous, kept me informed and up-to-date on the status and Zach Irwin efficient, knowledgeable, courteous, kept me informed and up-to-date on the status and Zach Irwin More
by jani1423
Employees Worked With
June 14, 2023
The service team here is very very very helpful and i always have a good experience always have a good experience More
by millerj10
Employees Worked With
