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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
761 Reviews

761 Reviews of Fort Myers INFINITI - Service Center

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July 12, 2023

I had a flat tire and they replaced it for me. I had a warranty on them and Zack had that approved. More

by DONNELLY711
Recommend Dealer
Yes
Employees Worked With
Zack
Jul 30, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 12, 2023

Service was good the Service manager Emanuel was very pleasant. He really went out of his to explain to me all the ins and outs of what may be happening with my vehicle. And really appreciated that we ne More

by walker.artimus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

July 12, 2023

Rick Libby is always very helpful. Took my car in for an oil change and also to troubleshoot and fix an elusive flutter/rattle on the driver's side. The problem was discovered and fix More

by GAILDRUSS
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2023

Great customer service every time from Rick. Will return again in the future. Thank you. More

by Mkwhitacre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! We look forward to your next visit! Take care!

July 08, 2023

Your service operation was coordinated and efficient. The text messages are a very productive way to communicate to customers. More

by kugler.curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2023

Always great service even when I just show up without an appointment. If I can't wait for the vehicle.they have a loaner for me More

by zigmustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2023

Everyone at Infinity was very kind. The service was great and the loaner vehicle was so helpful. More

by Jackiebwendorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2023

Great service and great customer service by Zach and his crew. I will be back. More

by ALFROD_04
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 28, 2023

Rick is always great, he makes working with your company a pleasure. Thanks for everything More

by cathy24
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2023

Great service, friendly and attentive personnel, and a comfortable lounge. I love my car and the service we receive! More

by steveandlesley2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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