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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
535 Reviews

535 Reviews of Fort Myers INFINITI - Service Center

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October 27, 2020

Service always is great with Rick Libby . He always makes it easy . Friendly, knowledgeable and helpful. The car is always cleaned and ready to go . More

by Kroz344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Fort Myers INFINITI responded

Hello! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Rick and the staff at Fort Myers INFINITI. If you have any further questions, please don't hesitate to reach out!

October 26, 2020

Representative Zach was courteous and very professional. Explained all suggestions for service. He kept us informed all the time and car was clean at delivery. More

by ZORAIDA GUZMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Fort Myers INFINITI responded

Zoraida, thank you! We take our reviews seriously and are delighted to hear about your visit. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 23, 2020

Always professional, efficient and prompt. A nice touch to leave in a clean car even though it is a somewhat sloppy wash job it is a nice gesture. More

by dhancik
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Fort Myers INFINITI responded

Hello, thank you for the review and high star rating! Please let us know if there is anything else you may need from us; we're always happy to help! Safe travels!

October 21, 2020

Great experience !!Service done in time stated. Car was sparkling clean when finished. Service Department promised car to be done in two hours and it was. More

by Roberta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Seidman
Nov 11, 2020 -

Fort Myers INFINITI responded

Roberta, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2020

Zach is some one I love bringing my car intothis Zach is some one I love bringing my car into this dealership. He always on point. Very helpful, friendly alway have a smile. He the best. More

by Linda Harrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Fort Myers INFINITI responded

It really means a lot to us that you took the time to write such a positive review about Fort Myers INFINITI so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

October 04, 2020

Easy, fast, a professional dealership.My first Easy, fast, a professional dealership. My first impression was very good and look forward to working with Marcus in the future. Like the complimenta More

by Dino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Seidman
September 24, 2020

Prompt courteous service that is done right the first time...I enjoy working with Rick in Service...good guy that's cares about his customers More

by kdolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Fort Myers INFINITI responded

Thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed. Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

September 09, 2020

Marcus was great walked me through the process acquired me a loaner very simple stress free process. When my vehicle was completed I was in and out under 5 minutes More

by frankwood1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus
Sep 14, 2020 -

Fort Myers INFINITI responded

Hello, we are glad Marcus could help! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Fort Myers INFINITI!

September 04, 2020

The service department was very thorough and completed the work very timely. They provided a loaner vehicle and made the experience very simple, without being pushy or over selling. More

by Robertclemens57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus
Sep 07, 2020 -

Fort Myers INFINITI responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Fort Myers INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

September 04, 2020

Zach is so helpful and so professional. They have very nice waiting room with drinks and snacks:) I would recommend for sales and for service. More

by holly22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Fort Myers INFINITI responded

Holly, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Fort Myers INFINITI to have earned it.

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