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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
536 Reviews

536 Reviews of Fort Myers INFINITI - Service Center

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December 28, 2020

Zach Irwin is an incredible service advisor. He went above and beyond to help us with our car and he will do the same for you. I 10000% suggest you work with Zach anytime you need to bring your car in f More

by BWq50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Fort Myers INFINITI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 19, 2020

The service on my Infiniti exceeded my expectations! Service manager Rick went above and beyond to take care of an issue I had with my vehicle. I would highly recommend them. More

by kpizzino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 17, 2020

Serviced my QX50 yesterday. Marcus was my advisor and took care of it on time and kept me posted on the process. I am very satisfied. More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Seidman, Dayna Clark
Dec 23, 2020 -

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2020

My Service advisor, Marcus was a great help and explained everything to me. The service performed on my 2019 Q50 was exactly what I needed. Marcus also helped me scheduled my appointment for may QX50. More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Seidman
Dec 16, 2020 -

Fort Myers INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 03, 2020

Excellent and prompt service as usual at this dealer. Very professional staff and beautiful facilities. Service was performed on time and enjoyed a coffee while waiting. More

by brentjesperson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2020 -

Fort Myers INFINITI responded

Hi, thank you so much for your positive comments about Fort Myers INFINITI! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2020

Rick in service was very helpful in taking care of my car problem. The issue had been ongoing and other dealers could not solve the issue, but they were able to diagnose the problem. Thank you very much! More

by Vman1450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure what tech worked on car
Dec 01, 2020 -

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2020

The service visit was quick and easy to schedule around the time we had available. Loaner car was very clean and ready when we arrived. More

by cjessogne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Seidman
Nov 30, 2020 -

Fort Myers INFINITI responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 20, 2020

I had the most pleasant experience today at the Ft Myers Infiniti dealer. Everyone was very helpful. The work was done very well. I couldn’t have asked for a better team. More

by Mahasti Koosha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Santos (5 stars)
Nov 23, 2020 -

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2020

Service with Zach always stellar! Great communication and always accommodating. Always goes above and beyond. Dropping off and picking up always made super easy and fast! More

by Lesliecc09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 10, 2020

Fort Myers Infiniti and Zach, my service advisor, are incredible! Efficient, communicative and thorough. I highly recommend Fort Myers Infiniti for top notch customer service and reliable automobile wor More

by Mikaela S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Fort Myers INFINITI responded

Mikaela S, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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