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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
659 Reviews

659 Reviews of Fort Myers INFINITI - Service Center

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October 30, 2024

My experience was very pleasant. The service experience was very efficient, courteous, informative. and helpful. More

by susmcallister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Fort Myers INFINITI responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 30, 2024

Great Service, Rick was extremely friendly. He and his team fixed the problem at my Ford Explorer Platinum on the same day. Look forward to my next visit. Hans-Joerg More

by hustadt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Fort Myers INFINITI responded

Hello, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 29, 2024

Went for oil change and coolant flush. The dealer listened to what I wanted. After the service they'd went over the other service's coming up. They gave me a sheet of service's that are co More

by coalballew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Service was fast, everyone was friendly and courteous. I will definitely recommend this dealership to everyone. More

by Vishibhagwandin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Fort Myers INFINITI responded

Hi Vishibhagwandin, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 29, 2024

I purchased my QX50 in 2021 . I had a mishap with the car on Thanksgiving Day 2022 . Ft. Myers Infiniti traveled to Port Charlotte to tow the car to the dealership . Through the t More

by linansluv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 29, 2024

Personnel always friendly and knowledgeable. Service waiting area is fantastic If something not right after service they make it right. Great dealership More

by Di_gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 26, 2024

Emmanuel, Zack, and their tech did a great job w service on my Q50. I would reckon them to anyone that needs service and their Infinity! More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 24, 2024

The service was great and thankful I got a loaner car for the time my car was there. More

by Lbmcdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Fort Myers INFINITI responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Nate Irwin my service manager was extremely courteous and professional, a real asset to your dealership! More

by mariartstudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 24, 2024

Rick Libby took very good care of our Infiniti The service department is very professional. We’re delighted with the whole dealership and are always happy to recommend them. More

by GCAVALIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!