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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
618 Reviews
Call Service Center (239) 344-7058

618 Reviews of Fort Myers INFINITI - Service Center

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December 01, 2023

I was provided with good service at the service center at a reasonable time, thank you More

by campbell391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Fort Myers INFINITI responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Fort Myers INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 30, 2023

Excellent customer service ; executed the problem with my car; delivered car with no issues in a timely manner. More

by LASHAUNDA_JAMES
Recommend Dealer
Yes
Employees Worked With
Zack was my service advisor
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Dec 02, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 30, 2023

Professional, explain well the work to be done. Work was done on a timely matter More

by Mario
Recommend Dealer
Yes
Employees Worked With
Zack Irwin
Report | Print
Dec 02, 2023 -

Fort Myers INFINITI responded

Hi Mario, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fort Myers INFINITI

November 29, 2023

Very attentive! Service was performed an efficient time frame!! Informed me of work to perform later More

by STEVE@HUBREFRIGERATION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 29, 2023

Speedy service for a oil and filter change. Prices for some major work is still too high. More

by ricky_dieujuste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Fort Myers INFINITI.

November 29, 2023

The service and my customer service rep were top-notch. I’ll be back for my next service in a few months. More

by jerwersdl32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahliah Lopez
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Dec 01, 2023 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

November 28, 2023

Great dealership! Fast, thorough service and your automobile is returned washed and vacuumed! We bought our QX60 here and have all our service performed at their servi More

by janamgb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Fort Myers INFINITI responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Fort Myers INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. We hope to see you soon!

November 27, 2023

They left the oil stop loose after my oil change and it leaked on my driveway. The pressure cleaner they hired to clean it never showed for my appointment. I’ve spent the last two weeks trying various me More

by lawmanfla
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Libby
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 27, 2023

Excellent service! ! They are very professional and their prices are fair and most of the times they have a loaner available. More

by FERNANDOCALDERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Fort Myers INFINITI responded

Hi, it really means a lot to us that you took the time to write such a positive review about Fort Myers INFINITI so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We hope to be of service to you again in the future. Best wishes, Fort Myers INFINITI

November 25, 2023

Had a flat , they were able to put a new tire on in almost 3 hours which seemed like a long time. Unable to get military discount but they said I could get one next time More

by Mrsrogue1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Nov 27, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing, please contact our Manager at (888) 690-3484. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

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