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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
618 Reviews

618 Reviews of Fort Myers INFINITI - Service Center

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January 17, 2024

The way they treat you like a superstar is what I love about them. Best of all you get to test out the new cars as your loaner. I love going there. Thanks Zack and fort Myers Infinity. More

by jojojas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

January 17, 2024

They over charge customers they wanted 260. 00 for a piece of hose from the windshield washer fluid and wanted one hour for labor and it took me 5 min to replace it, they are robbing people! More

by andreaplmhc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Libby
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

They always treat me like royalty and I really appreciate the time they take with my vehicle More

by BOAZ9457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

January 17, 2024

Work was done in a timely fashion and communication with service staff was excellent. Thanks More

by mccav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Superb service — great team. Sincerely appreciate the team explanations. Also, overall facility was very nice — staff very friendly More

by Enrique De Jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Fort Myers INFINITI responded

Hi Enrique, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

January 17, 2024

Great job as always . Also I’m alway happy when I come there. Thanks so much. More

by Bichlai_truong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

January 17, 2024

Work is always done on time and in line with the estimate. Car is always cleaned before it is returned. More

by thmcmackin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

January 17, 2024

Infiniti Fort Myers offers amazing customer service. They are always kind, courteous and always extremely accommodating. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Fort Myers INFINITI responded

Hi Thomas, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

January 17, 2024

Had an excellent experience with the service department. Customer service rep was friendly and they provided clear communication and went the extra mile to ensure I was satisfied. Highly recommended. More

by Hopebh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Fort Myers INFINITI responded

Hi Hopebh, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

January 17, 2024

You guys doing an amazing job I’m very happy to have your car’s company. More

by marie.cenatus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

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