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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
760 Reviews

760 Reviews of Fort Myers INFINITI - Service Center

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February 15, 2025

They are a fantastic dealership and service department. They did very good work and got my car ready to go In a short amount of time More

by golftoy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 15, 2025

They are very responsive and professional! They treat people respectfully! It’s easy to get an AP. More

by dlsnowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 15, 2025

5 stars & Excellent Service & very knowledgeable always love to help me and my family highly recommend More

by donraymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armin Gackic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 14, 2025

Tire didn’t show up as expected. I was sent note to pickup and was not ready as indicated More

by Rpower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Libby
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

I brought back the car to have re-checked because of the squeaky (rattling) sound. Unfortunately, the issue was not resolved. The squeaky sound is even more prominent. No recommendation suggested for reso More

by SUZY.CRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Zach was great and service was excellent Showroom was clean and staff was friendly Thank you More

by Ginaflorida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

February 12, 2025

Friendly and great service. Great communication and worked quickly to fix my car. Complementary car wash was great! More

by mrchevrin22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

February 12, 2025

My services were done as expected and satisfactory. My service advisor , Zach Irwin was extremely helpful & professional as always. More

by ardenjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

February 09, 2025

Service department is great but don’t let them wash your car unless you’re okay with water marks and tire dressing smudges on your seats. More

by we1840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Fort Myers INFINITI responded

Hi, we regret to hear that you had this experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 690-3484 and we will do our best to make this better.

February 04, 2025

Fast & convenient service. Comfortable customer lounge . Service Advisor was thorough & gave me an accurate estimate. More

by KEELYV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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