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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
618 Reviews

618 Reviews of Fort Myers INFINITI - Service Center

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April 10, 2024

This dealers offered a professional showroom and customer waiting area as well as professional salespeople and service personnel. The service they performed on my SUV was as requested and of quality workmans More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

April 09, 2024

Fort Myers Infiniti always goes above and beyond when it comes to servicing my vehicle. This is my 4th vehicle with them and when ever a problem arises, they take care of all my needs and excel my expectati More

by Nate.edwards2257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armin Gackic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Fort Myers INFINITI responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 07, 2024

I am from out of town and had a problem with my brother in law’s sunroof - they let me come in that same day and they fixed it - luckily it was still under warranty. They even gave me a ride to the house More

by Twoodford17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping in the future. Take care!

April 05, 2024

Needed a tire. It was replaced quickly, and my car was even cleaned afterwards very happy. More

by Buyfromceleste2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Fort Myers INFINITI responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Fort Myers INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

April 03, 2024

Service advisor Zack was great, I scheduled my appointment and my issue was resolved same day. Great service from technicians and Zack. More

by bakerrandy1217
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

April 03, 2024

Zack is very conscientious to our concerns & helps us get them solved! Zack keeps us updated on any concerns & always talks with us before preforming any work! Zack is very focused on customer service along More

by thelayfamily
Recommend Dealer
Yes
Employees Worked With
Zack is excellent!!
Apr 05, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

April 02, 2024

My concerns were address quickly regarding my vehicle in service. Communication was great as I was always made aware of the process and what was happening with my truck More

by TAMARITHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2024

It was a smooth and easy process. Everyone was professional. They took good care of my car. The one thing I would ask is that the service department turn my headlights back on automat More

by Jpfeiffer10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

March 28, 2024

The dealership was ready for me at my scheduled time. The work was done quickly, and the check-in/check-out process was smooth and fast. Rick Libby is an awesome asset to the dealership. More

by BANNERBOUY
Recommend Dealer
Yes
Employees Worked With
Rick Libby
Mar 28, 2024 -

BANNERBOUY responded

Thank you for an excellent dealership experience.

Mar 29, 2024 -

Fort Myers INFINITI responded

Hi, we're glad to hear our staff took such great care of you! Here at Fort Myers INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 28, 2024

Zack & his crew did an excellent job to take great care of our car. We immediately got a loaner car. We were in & out with-in a day. We took care of our QX80 with new tires & then the next day got our othe More

by thelayfamily
Recommend Dealer
Yes
Employees Worked With
Zack Irwin.. Excellent!!
Mar 30, 2024 -

Fort Myers INFINITI responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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