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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
618 Reviews

618 Reviews of Fort Myers INFINITI - Service Center

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May 17, 2024

My car was checked in quickly and service completed within the time frame I was given. I have been using Ft Myers Infiniti for 5 years and always will. Rick the service manager was great! More

by rickkayel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 16, 2024

It was easy to get an appointment, good service provided and comfortable waiting area with refreshments. More

by JLD7956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Fort Myers INFINITI responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 15, 2024

The dealership kept the lines of communication open and provided me a loaner while I waited for my car to be repaired. More

by wendyrowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

May 14, 2024

Everyone was was very nice and polite and the car was done in a good amount of time. More

by BELINDADRIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

May 14, 2024

Rick (Service Rep), and Chris Bozic (Mechanic) once again did an outstanding job working on my car. They both treated me with the utmost professionalism and respect. Job well done. More

by jswitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bozic - Mechanic (five stars)
May 16, 2024 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 14, 2024

Great customer service representatives working hard to give quality care to customers. I recommend them to anyone More

by anthonyramos123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 10, 2024

This venue excels in its appearance, service quality, and customer care. They are prompt, effective, and knowledgeable. Fort Myers Infinity boasts about its establishment with pride. More

by Tholt7238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Fort Myers INFINITI responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 10, 2024

Very friendly and for a dealership, is able to get service done reasonably quickly. That is not true of other dealerships I have used. They also have a very comfortable waiting area. More

by lawmanfla
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

May 09, 2024

Zach & the entire service team are courteous, professional, & have a good sense of urgency. Their customer service skill levels are on par, and their knowledge of Infiniti vehicles is excellent. More

by Stacey B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Fort Myers INFINITI responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 08, 2024

My experience at Infiniti was very good and the person who helped me out was very helpful More

by maychen451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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