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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
618 Reviews

618 Reviews of Fort Myers INFINITI - Service Center

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June 04, 2024

Thank you Ft Myers Infiniti for your excellent service and professional staff. Looking forward to being a life time customer. Awesome staff. More

by rlturner033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2024

The service was excellent everyone was considerate and provided the uttermost customer service. Rick and the receiving team are wonderful. More

by jaday21645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 02, 2024

I was very satisfied with my service. take care my car like family business.thank you for all you guys did. More

by c.olian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 01, 2024

This dealership, all the way around, is very professional. Yesterday I dealt with the service department and it was an extremely pleasant experience. More

by montealexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Fort Myers INFINITI responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2024

The guys taking and working on my car were super nice and friendly. Zak, who was helping me out, was incredibly helpful and kind during my visit. More

by chris.davis1665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Fort Myers INFINITI responded

Hi Chris, we are very happy to have provided you with such a positive experience! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 30, 2024

Zach is always helpful and friendly. I don't mind sitting and waiting on my car because they always provide coffee and snacks while you watch tv and wait. I highly recommend Infiniti For More

by lazager0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armin Gackic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Fort Myers INFINITI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. Thanks again for the recommendation, and have an amazing day!

May 30, 2024

Service was good but my advisor really didn't listen when I asked him to call warranty company. A bit disappointing More

by Debbieny2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 30, 2024

Service was quick and easy. Derive personnel were attentive to my needs and answered all my questions. I would highly recommend. More

by dcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 30, 2024

I had an appointment for an extreme oil change, considering my car has 105,000 miles. Rick Libby is my service guy and always treats me (and everyone) like a VIP! He offered me a loaner but I rec More

by loriandersen75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 29, 2024

Great service got my car back to how it was running at first Great place and great people Highly recommend More

by brayanramrez.rmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Fort Myers INFINITI to have earned it.

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