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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
659 Reviews

659 Reviews of Fort Myers INFINITI - Service Center

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November 13, 2024

Vish, my service advisor, took very good care of me. This dealership treats its customers so well and my car was returned with everything repaired, cleaned and vacuumed. More

by PEARL1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

As always, I’m immediately greeted by a gentleman who took my keys & directed me to Rick Libby. I’ve been working with Ricky since I purchased my vehicle several years ago. He’s very professional and c More

by loriandersen75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 12, 2024

Excellent fast and very assertive Zach and the team were great and very very reliable More

by JOSHUA_HILAIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

November 11, 2024

Fort Myers Infiniti’s Service Department is awesome! Zach Irwin is our Service Representative. He always goes above and beyond and is patience with me and all my questions. Great customer service! More

by arw.redmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2024

Happy with the service. Also they have a great value for the service performed on my car More

by Josephrusso3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Great experience, Zach and Manny are the best, service department are very professional and their fees are very competitive More

by FERNANDOCALDERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

November 10, 2024

Pros: Car was returned in perfect condition/interior, exterior/interior perfectly clean. Cons: When job done and I left shop, I found engine light “ON”. So, I returned back, car light was adjusted and More

by VIKMAR
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

The attention to detail provided by Infinity personnel was top notch. From the initial call to the pickup service, I’m still impreesed. More

by GAVIN1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TY and Clarence were top notice and provide a white glove drop off and pickup.
Nov 10, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

Always efficient and on time. Zack is great in customer help and Manny runs a good crew More

by goingallin88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 09, 2024

Great service and good communication with customers. Will come back. And have my service done here.. More

by DARIVERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Fort Myers INFINITI responded

Hello, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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