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656 Reviews of Fort Myers INFINITI - Service Center
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November 11, 2024
Fort Myers Infiniti’s Service Department is awesome! Zach Irwin is our Service Representative. He always goes above and beyond and is patience with me and all my questions. Great customer service! Zach Irwin is our Service Representative. He always goes above and beyond and is patience with me and all my questions. Great customer service! More
by arw.redmond
Verified CustomerEmployees Worked With
November 10, 2024
Great experience, Zach and Manny are the best, service department are very professional and their fees are very competitive department are very professional and their fees are very competitive More
by FERNANDOCALDERON
Employees Worked With
November 10, 2024
Pros: Car was returned in perfect condition/interior, exterior/interior perfectly clean. Cons: When job done and I left shop, I found engine light “ON”. So, I returned back, car light was adjusted and exterior/interior perfectly clean. Cons: When job done and I left shop, I found engine light “ON”. So, I returned back, car light was adjusted and returned in a few minutes. More
by VIKMAR
Employees Worked With
November 10, 2024
Happy with the service. Also they have a great value for the service performed on my car Also they have a great value for the service performed on my car More
by Josephrusso3
Employees Worked With
November 09, 2024
The attention to detail provided by Infinity personnel was top notch. From the initial call to the pickup service, I’m still impreesed. was top notch. From the initial call to the pickup service, I’m still impreesed. More
by GAVIN1212
Employees Worked With
Other Employees :
TY and Clarence were top notice and provide a white glove drop off and pickup.
November 09, 2024
Always efficient and on time. Zack is great in customer help and Manny runs a good crew Zack is great in customer help and Manny runs a good crew More
by goingallin88
Employees Worked With
November 09, 2024
Great service and good communication with customers. Will come back. And have my service done here.. Will come back. And have my service done here.. More
by DARIVERO
November 08, 2024
Everyone was polite, courteous, and on time. Drop off and pick up the vehicle was very effective. The car rental that I had worked perfect Drop off and pick up the vehicle was very effective. The car rental that I had worked perfect More
by kocherhd
Employees Worked With
November 08, 2024
I went to dealership to change battery in my Infiniti. When I came, I mentioned to Rick, that they have 10% off battery price, and sems to me he was a little surprised. 1. After I received final bill, t When I came, I mentioned to Rick, that they have 10% off battery price, and sems to me he was a little surprised. 1. After I received final bill, there was deduction $ 36.20, which might be 10 % off labor and part. On second page was “Customer pay shop charge for repair order” $ 32.58 plus tax. My question to Rick was responded as “charge for disposal” ….well to me it looks like I got your advertised discount, and then you took back from me… nice try to attack customers IQ. Or am I wrong? 2. When job done and I left shop, on the way back home I found engine light “ON”. So I returned back a when I told Rick to turn light “OFF”, he said without any consideration “there must something more serious”. Why did I get back car with possible some serious issue, without notifying me? Is there some quality control, or you leave it just on mechanics?? If you respond this message, please use my email. More
by VIKMAR
Employees Worked With
November 07, 2024
This service was very professional, courteous, and timely. The facility is clean, luxurious, and updated. timely. The facility is clean, luxurious, and updated. More
by 3406mlk
Employees Worked With
