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Fort Myers INFINITI
Fort Myers, FL
1,461 Reviews
We deliver friendly customer service; within a state-of-the art facility and excellent financing options tailored to you. These may be the exception for some dealers but for us they are the rule! That's because we take our commitment to customer satisfaction personally.
Without our personal pledge to making you a satisfied INFINITI owner, we simply become any other dealership, and we're so much more than that. What we do here is enhance your lifestyle through an extraordinary lineup of luxury vehicles for you to choose from. This starts with our staff of INFINITI Experts that are ready to help you find that perfect vehicle that fits your needs and your monthly budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,461 reviews
June 02, 2024
The service was excellent everyone was considerate and provided the uttermost customer service. Rick and the receiving team are wonderful. provided the uttermost customer service. Rick and the receiving team are wonderful. More
by jaday21645
Verified CustomerEmployees Worked With
June 02, 2024
I was very satisfied with my service. take care my car like family business.thank you for all you guys did. take care my car like family business.thank you for all you guys did. More
by c.olian
June 01, 2024
This dealership, all the way around, is very professional. Yesterday I dealt with the service department and it was an extremely pleasant experience. professional. Yesterday I dealt with the service department and it was an extremely pleasant experience. More
by montealexander
Employees Worked With
May 31, 2024
The guys taking and working on my car were super nice and friendly. Zak, who was helping me out, was incredibly helpful and kind during my visit. friendly. Zak, who was helping me out, was incredibly helpful and kind during my visit. More
by chris.davis1665
May 30, 2024
Zach is always helpful and friendly. I don't mind sitting and waiting on my car because they always provide coffee and snacks while you watch tv and wait. I highly recommend Infiniti For I don't mind sitting and waiting on my car because they always provide coffee and snacks while you watch tv and wait. I highly recommend Infiniti Fort Myers! More
by lazager0
May 30, 2024
Service was good but my advisor really didn't listen when I asked him to call warranty company. A bit disappointing I asked him to call warranty company. A bit disappointing More
by Debbieny2008
Employees Worked With
May 30, 2024
Service was quick and easy. Derive personnel were attentive to my needs and answered all my questions. I would highly recommend. Derive personnel were attentive to my needs and answered all my questions. I would highly recommend. More
by dcott
Employees Worked With
May 30, 2024
I had an appointment for an extreme oil change, considering my car has 105,000 miles. Rick Libby is my service guy and always treats me (and everyone) like a VIP! He offered me a loaner but I rec considering my car has 105,000 miles. Rick Libby is my service guy and always treats me (and everyone) like a VIP! He offered me a loaner but I recently misplaced my license, so couldn’t take him up on it. I waited for roughly an hour in their beautiful customer lounge and before I knew it, my car was finished Infiniti style! It was given a bath and vacuum so I pulled out of there with what felt like a new vehicle! Best dealership, best service department, best service manager and vehicle brand, and too! They go above and beyond to insure your satisfaction! More
by loriandersen75
Employees Worked With
May 29, 2024
Great service got my car back to how it was running at first Great place and great people Highly recommend first Great place and great people Highly recommend More
by brayanramrez.rmz
Employees Worked With
May 29, 2024
My experience with the service department was excellent! The check engine light came on in my vehicle and I brought it over to the service department. My Advisor Zach listened to what I described and took o The check engine light came on in my vehicle and I brought it over to the service department. My Advisor Zach listened to what I described and took over from there. The car had a multipoint inspection; It turns out the vehicle had a major issue in addition to other repairs that needed to be addressed. The advisor called my extended warranty and handled everything from beginning to end with them. Additionally, he communicated progress & new developments as they arose during the entire process. Most importantly, I was blessed with a loaner for the duration of the repairs as Zach negotiated needed repairs with my insurance. I’m truly grateful. They get a five star rating! Well done team. More
by Ruthie_305
