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Fort Myers INFINITI

Fort Myers, FL

4.8
1,461 Reviews
We deliver friendly customer service; within a state-of-the art facility and excellent financing options tailored to you. These may be the exception for some dealers but for us they are the rule! That's because we take our commitment to customer satisfaction personally. Without our personal pledge to making you a satisfied INFINITI owner, we simply become any other dealership, and we're so much more than that. What we do here is enhance your lifestyle through an extraordinary lineup of luxury vehicles for you to choose from. This starts with our staff of INFINITI Experts that are ready to help you find that perfect vehicle that fits your needs and your monthly budget.
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14990 S Tamiami Trail

Fort Myers, FL

33912

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Showing 1,461 reviews

August 30, 2024

Always able to get a quick appointment, excellent service, great waiting room, fast service, great refreshments. More

by jv1meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

August 29, 2024

Really poor job detailing this car as we found out. Car looked good to start, but once we got it home the car was not clean. Had to detail it myself when I got it home. Example: a simple wipe of the st More

by hurryhard8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Celeste
Aug 29, 2024 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Fort Myers INFINITI. We would like to make this up to you if we still can. We are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (888) 690-3484 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

August 29, 2024

I’m very much satisfied with the service I received at Infiniti of Fort Myers. Zach was very helpful and professional. More

by Elvira N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Fort Myers INFINITI responded

Hello Elvira, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

August 28, 2024

Had a nice staff, very professional, excelent service for client, I recommend this office for costumes More

by irina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Asselin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mayko Fonseca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tai Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Khin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Fort Myers INFINITI responded

Hi Irina, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

August 27, 2024

I like the people, but I feel like they really took advantage of me with the card. I got some things that I don’t agree with. More

by Invision840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Khin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

I always receive great service from Rick and the team. I’ve been a satisfied customer for many years. More

by TKRACMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Fort Myers INFINITI responded

Hi, our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

August 25, 2024

Absolutely wonderful! Traded in my older car for a new car. Salesman Luke and finance guru Armin made it a great experience! Luke helped set up my phone etc and went ov More

by Turningroad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke and Armin
Aug 31, 2024 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 23, 2024

Zach was great to work with very happy with my service will tell all of my friends what great service you have More

by barbarat_58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Fort Myers INFINITI responded

Hello, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

August 22, 2024

Car was not detailed as I would have expected, not even a full tank of gas. Feel like the "infinity for life" package I was forced to buy will not be a good deal in the long run. The buy felt good at the beg More

by hurryhard8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember her name
August 22, 2024

Great service. The employees are kind and was fast service. Great waiting area. Thank you More

by LISACMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Fort Myers INFINITI responded

Hello, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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