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Fort Myers INFINITI

Fort Myers, FL

4.8
1,459 Reviews
We deliver friendly customer service; within a state-of-the art facility and excellent financing options tailored to you. These may be the exception for some dealers but for us they are the rule! That's because we take our commitment to customer satisfaction personally. Without our personal pledge to making you a satisfied INFINITI owner, we simply become any other dealership, and we're so much more than that. What we do here is enhance your lifestyle through an extraordinary lineup of luxury vehicles for you to choose from. This starts with our staff of INFINITI Experts that are ready to help you find that perfect vehicle that fits your needs and your monthly budget.
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14990 S Tamiami Trail

Fort Myers, FL

33912

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Showing 1,458 reviews

November 26, 2024

Very responsive to customer needs in purchasing and follow up with a lease or used car More

by bdowling1618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Khin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Mayer
November 26, 2024

Excellent service from beginning to end as usual. Vehicle was clean and ready to go when promised. More

by deputydwty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Service is the best. Rick Libby always on point. Everything perfect. Always on time and car returned in A1 condition More

by DONNELLY.VIRGINIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Zach in service was good. However I wasn't happy with the services I was provided and had to wait 3 days. They made a mess inside of my white interiors of my car which i sent More

by Kevin Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Very enjoyable experience. Armond and Walter were very nice and fun to work with. They kept things moving along. More

by jbarnhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armond
Nov 25, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

November 23, 2024

The salesman was very knowledgeable and easy to talk to made the process enjoyable and productive. Your financial advisor was also great. Nice experience altogether. More

by Enrique Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Khin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t recall the name of the salesman a young guy originally from Cuba.
Nov 25, 2024 -

Fort Myers INFINITI responded

Hi Enrique, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

November 23, 2024

Charging over MSRP for parts along with a $259 an hour labor is about as bad as it gets. I understand businesses must make money, but this is the most overpriced service department I’ve ever used. I will More

by aisaitta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Rick Libby was thorough and very professional. As always he made sure I got every question I asked answered. Rick is a tremendous asset to Infinity. More

by RGarciasb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Fort Myers INFINITI responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2024

I used the valet service option for the first time and I found it very convenient. I'm always satisfied with the service at this dealer. More

by JACKIEBIDWELL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 20, 2024

Professional and friendly employees, clean and comfortable waiting area. Prompt in servicing my car and returned to me washed More

by mhonden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

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