Fort Collins Nissan
Fort Collins, CO
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463 Reviews of Fort Collins Nissan
Amazing Customer Service The team here was great. Extremely helpful, fast, and willing to take the time to explain everything. Ryan Hernandez was a huge help. I won't be going The team here was great. Extremely helpful, fast, and willing to take the time to explain everything. Ryan Hernandez was a huge help. I won't be going anywhere else for service. More
Exceeded Expectations The promises on time and price for my repairs were meet and exceeded. Over delivered couldn't be happier with the communication. See Brendan Nook at T The promises on time and price for my repairs were meet and exceeded. Over delivered couldn't be happier with the communication. See Brendan Nook at Tynan's if you have a Nissan in need of service. More
Amazing Service! Brendan took excellent care of us while our vehicle was being serviced, providing a level of customer care that is difficult to find! We were extremel Brendan took excellent care of us while our vehicle was being serviced, providing a level of customer care that is difficult to find! We were extremely pleased with Brendan's friendliness, consistent communication, and willingness to go above and beyond to fit our family's needs. Truly, we could not have been more happy with our experience at Tynan's! More
We always choose Tynan's! Our service experience with Brendan Nook is always quick, efficient & exceeds our expectations. He is timely, friendly, knowledgable & we certainly ap Our service experience with Brendan Nook is always quick, efficient & exceeds our expectations. He is timely, friendly, knowledgable & we certainly appreciate the "extra mile" he travels to make our experience a positive one. It is well worth establishing a relationship in the service department! More
Great Dealership! I bought a used vehicle here and Pat Rivera was awesome! He was helpful and friendly; not pushy at all. This is the type of car buying experience I I bought a used vehicle here and Pat Rivera was awesome! He was helpful and friendly; not pushy at all. This is the type of car buying experience I was looking for. Pat even took the time to call me after I had purchased my vehicle and mail me an extra key. Thank you Pat! More
Fantastic! Five stars to Tom L. and Tynan's in Fort Collins! Everyone was great to deal with and it was a positive experience. Hopefully post sales service will Five stars to Tom L. and Tynan's in Fort Collins! Everyone was great to deal with and it was a positive experience. Hopefully post sales service will be just as great! More
Oh My Gosh.! Grateful and Thankful I really want to tell You that if your wanting kind and compassionate people who have your best interest at heart this is the place.! THANKYOU I really want to tell You that if your wanting kind and compassionate people who have your best interest at heart this is the place.! THANKYOU More
Rude/disrespectful I wish that I didn't have to put any stars this situation deserves a negative amount of stars!!! My mom and I went in on Saturday to pick up my mom I wish that I didn't have to put any stars this situation deserves a negative amount of stars!!! My mom and I went in on Saturday to pick up my moms car when Ruth greeted us she started out quite friendly. My mom lives 2 1/2 hours away from here. Her car mileage is at 31,500 warranty ends at 36,000. When we dropped the car off we explained there was a popping noise in the car. When we were leaving I asked if they figured out the problem with the popping she then said OH I m so sorry we didn't look at that sorry for the oversight! My mom stated my car already has 31,000 miles on it warrant is up at 36,000. Ruth then stated to my mom that, that was still 4,000 miles away so she had time to get it worked on! I interrupted conversation at this point due to the fact that mom does live 2 1/2 hours away and also works 40 miles from her home so she averages 100 miles per day and not to mention the miles it takes to drive to and from a place that is 2 1/2 hours away. Ruth then looked at me and got very disrespectful to the situation! Then explained to my mom while she is driving she needs to record the noise with her phone and then email it to a guy who works there so they can hear the sound!! Instead of her taking the time to find someone to look at this problem she asked my mom to be unsafe by driving her car and trying to turn on camera to video and record the noise!!! I was passed angry!!!!! So with that being said I would discourage anyone from having any services done there! My mom was going to look at other car options while we were there but after that experience my mom has now decided NEVER to return back to the dealership/service center as every situation we have had there has been a BAD experience. I chose this situation to review due to the fact that I have never been treated so rudely in a situation like this one!! Ruth was out of line and due to her actions she has lost that place some business!! With that being said we where told that u can get a car there when ur vehicle is getting warranty work but you have to pay $15 a day. Then went on to explain some story about how they are the only company with loner cars in the ft Collins area so they have to charge $15 a day for insurance purposes. Whatever there explanation is they can charge what they want but I do take my vehicles to markley motors in ft Collins and we get a loaner car for something as simple as a oil change and we do NOT pay $15 a day. They cover whatever fee may be charged thru our warranty! So everyone really look into anything/everything people tell you! Lies, disrespect, and rudeness loses my business and the people's business I chose to speak to about this situation!!! Word of mouth is powerful!!!! ALWAYS USE IT in good and bad situations!! Thank you for taking the time to read this! More
Typical shady dealership We were going to buy a car from them at an agreed upon price of 32k but then after waiting for an hour they came back with all the financial paperwork We were going to buy a car from them at an agreed upon price of 32k but then after waiting for an hour they came back with all the financial paperwork and tried to get us to sign but noticed something odd. They had wrapped the discounts we were supposed to get in to the sales price. So they basicly were trying to hide the fact that they were selling us the car for 3500$ over what we agreed upon. When I called them on it they said that they thought I was going to be reasonable even though 32k was the average selling price of the car we were looking at . The sales people were nice but the manager trying to pull this over on us was your typical slimey car salesman. More
First car purchase easy and stress free Greg Polese at Tynan's walked up to see if we needed help and offer a beverage. We kept looking around for another half hour and he came up again this Greg Polese at Tynan's walked up to see if we needed help and offer a beverage. We kept looking around for another half hour and he came up again this time we decided to utilize his help and expertise. He was knowledgeable about the vehicle in question and others very similar. I knew what car I wanted but he gave other suggestions to make sure my mind was solid. I appreciated that a lot. On test drive it wasn't just a huge sales pitches. That was a welcome relief. Even after the sale Greg has answered a few questions I have asked and not ignored me! I haven't gone for maintenance on my vehicle yet but I surely will More