Ford of Port Richey

Port richey ford is always Demonstrating, professionalism and truly cares about their customers. I feel very confident in their service department. There service advisors always treat me right and I'm left f and truly cares about their customers. I feel very confident in their service department. There service advisors always treat me right and I'm left feeling confident about my safety for my vehicle in there care. Thank you. Paul House More

The numbers we agreed on changed twice after I signed the papers. I had to go days without being able to drive my car because they would not send me a new temporary tag on time. Salesman was great, and has b papers. I had to go days without being able to drive my car because they would not send me a new temporary tag on time. Salesman was great, and has been very kind and helpful throughout this very frustrating process. The financing part has been a nightmare. When my bill came, the number was not the one I had signed and agreed on when I went there. When I called about it, they put me on hold three times. The person I spoke to sounded exasperated when I was trying to get an answer about the inconsistencies in my numbers. The salesman was nice and mailed me my very sentimental personal items I had accidentally left in my trade in. More

Frank took care of what I needed done in fast and professional manner. I would recommend Ford of Port Richey. professional manner. I would recommend Ford of Port Richey. More

Salesman was knowledge, even with a non Ford product. Friendly people from sales to finance and even the lot personnel. Great experience Friendly people from sales to finance and even the lot personnel. Great experience More

Nathaniel is an awesome Service Specialist. I would highly recommend him! He has been extremely helpful and knowledgeable. I would highly recommend him! He has been extremely helpful and knowledgeable. More

I won’t go to anyone else except Rayann. She’s the best one there guaranteed. She always makes sure everything is done right and continues to stay attentive and on top of things ! She’s the best one there guaranteed. She always makes sure everything is done right and continues to stay attentive and on top of things ! More

Ford of Port Richey was Great! They were very knowledgeable and attentive to all my questions and concerns. So happy I went to them! They were very knowledgeable and attentive to all my questions and concerns. So happy I went to them! More

Rayann was great. However, the shop in the back is terrible. I took my truck in twice for the same issue . The techs told me my tires were the problem and performed a However, the shop in the back is terrible. I took my truck in twice for the same issue . The techs told me my tires were the problem and performed a forced Road Balance. Afterward, I took my truck to Firestone to see if I could get new tires within my warranty. The tech took me under the truck and showed me my tires really weren't bad. However, both my rear shocks were leaking fluid which Ford completely missed in their assessment. Firestone asked to rotate the tires and rebalance them. They told me that both front tires weights were off, even though Ford had just completed the forced Road Balance. I replaced my tires as Ford suggested. The issue I am having remains even with new tires and shocks, and now my truck is out of warranty so if it is a drive train related problem I have to pay out of pocket. This dealership has been going down hill my first visit I had to ask 2 service writers to please stop swearing in front of my 8 year old daughter and to keep there conversation appropriate instead of talking about feet finder and other websites I really don't want my daughter to know exists. More

Finance manager Yari used his personal car had a sale staff use personal car wrecked my 19 year old son Hispanic was verbally attacked harrased by Yari via text demanding cash payment for accident to go staff use personal car wrecked my 19 year old son Hispanic was verbally attacked harrased by Yari via text demanding cash payment for accident to go away wanted bribe money More

Thank goodness Scotty was our sales guy; he helped make the experience of buying my son his first car enjoyable! Some hiccups along the way with the finance department but pending our first car payment bil the experience of buying my son his first car enjoyable! Some hiccups along the way with the finance department but pending our first car payment bill, it should all have been corrected by Christian. I’d definitely give Scotty 5 stars but I couldn’t justify the entire dealership receiving 5 with the numerous phone calls with no answer to my questions or requests and the extra trip I had to make back to the dealership, which isn’t a short distance. All in all, my son loves his car and I’m happy it all [seems to have] worked out. More