Ford of Port Richey

A very warm comfortable dealership, welcoming staff with bright smiles … staff offers beverages and the salespeople are not at all pushy ! bright smiles … staff offers beverages and the salespeople are not at all pushy ! More

A very warm comfortable dealership, welcoming staff with bright smiles, provided test drive of vehicles that I was interested in. My Sales Person Hayden Stevens (5 Stars) was excellent to work with he had k bright smiles, provided test drive of vehicles that I was interested in. My Sales Person Hayden Stevens (5 Stars) was excellent to work with he had knowledge of the vehicles. More

My wife and I had an issue with her Ford edge wiper blades, heading the frame of the vehicle and they sent out their mobile tech to her job in Clearwater and diagnose the issue and are going to return blades, heading the frame of the vehicle and they sent out their mobile tech to her job in Clearwater and diagnose the issue and are going to return the part and repair it without her being inconvenienced of dropping off the car or missing work What a nice service More

The service was outstanding and t Steve was very helpfull I always have good service helpfull I always have good service More

Great service on our new Explorer. The oil change was completed in a timely manner. The oil change was completed in a timely manner. More

This was a bad experience. Kevin in finance is a liar and not to be trusted. Enrique did his job and was nice. Kevin lied about the price of the extra services he was trying to Kevin in finance is a liar and not to be trusted. Enrique did his job and was nice. Kevin lied about the price of the extra services he was trying to sell me. When I called him to cancel the services he lied again and then wouldn't answer the phone. It took me 4 months to get the services canceled and I had to drive 2 hours to go to the dealership to get it done. I feel sorry for other people that will work with Kevin in the future. I hope everyone could see this survey. I want to apologize to Enrique about the survey because he was good More

We always use ford. The staff is professional and friendly. However I hate having to put comments in just cause you want them. The staff is professional and friendly. However I hate having to put comments in just cause you want them. More

Communicated well even when expedition was damaged on transport. Got it repaired quickly lindsey was great transport. Got it repaired quickly lindsey was great More

Two days after we bought I was told the car had gone through a multi vehicle inspection. after the initial test drive we noticed a slip and a sound that was coming from the transmission, so the dealersh through a multi vehicle inspection. after the initial test drive we noticed a slip and a sound that was coming from the transmission, so the dealership sent it back to the service department to go over the problem. They said they couldn't find anything wrong. So we bought the car, and it started to make the sound more and more. So I took the car to a Cadillac dealer and they told me the transmission fluid needed to be replaced. They said it would cost $350. so we paid the price two days after we bought the car and that fixed the problem. I think the Ford service department should have found the problem immediately and fixed the problem, as most cars have transmissions and act the same when transmission fluid doesn't get attention. Don't Fords have transmissions? Chance our salesperson was great, finance was okay (I have had much better experiences) More

Your service advisors were great, but we had to bring car back twice to fix the initial issue therefore, taking out of work early today’s now the car has another issue that did not exist before the visit now back twice to fix the initial issue therefore, taking out of work early today’s now the car has another issue that did not exist before the visit now we have to yet come back and address that issue More