Ford of Galesburg - Service Center

Allowed my vehicle to sit there when I needed it to because of repairs being too mich but found out what was wrong at least. because of repairs being too mich but found out what was wrong at least. More

service dept is terrible! My vehicle has been in the service dept more times than necessary since I purchased it for literally the same issue. they seem to think I’m going to My vehicle has been in the service dept more times than necessary since I purchased it for literally the same issue. they seem to think I’m going to accept the fact that brakes “squeak & make noise”. This is not my 1st vehicle I have owned & none of my other vehicles squeaked & made noise everytime you stop the vehicle. Have been told so many diff stories from different people there. I could go on & on about my experience there but I’ll keep it short. The issue still remains & I was told I would get a return phone call from the service manager but have yet to be called 3 weeks later despise the numerous voicemails/txts from have left More

Everything good. Service Dept. excellent.no complaints.don’t know why you need fifteen word minimum Service Dept. excellent.no complaints.don’t know why you need fifteen word minimum More

You guys are always very professional and always ask questions. And when I have problems it is always answered. questions. And when I have problems it is always answered. More

They are good but don't do the job 100 percent and automatically think you have the money to pay for whatever they find! automatically think you have the money to pay for whatever they find! More

I'm not sure I'll be back. They did fix the problem which I could of done if I would of had time but,the $575 I was charged was way out of line for the 3 hrs it took. I never t They did fix the problem which I could of done if I would of had time but,the $575 I was charged was way out of line for the 3 hrs it took. I never thought I would have to pay $1000 to have a water pump and a few parts changed out. I bought my trk from there new ,have always had it serviced there but I'll be looking for somewhere else. More

Great customer service. Lindsay Lamb was wonderful with seting everything up, promptly called when truck was done Lindsay Lamb was wonderful with seting everything up, promptly called when truck was done More