Ford of Clermont
Clermont, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Staff excellent. Reliability of Clermont Ford in having parts for Ford car that is barely 10 years old fail. I’ll be using other options in the future. Reliability of Clermont Ford in having parts for Ford car that is barely 10 years old fail. I’ll be using other options in the future. More
As soon as I arrived, staff greeted me with a smile. Everyone was helpful and friendly. Follow up calls with questions were addressed immediately. Great job ! Everyone was helpful and friendly. Follow up calls with questions were addressed immediately. Great job ! More
Professional Great customer service Attention to detail Went over everything and recomendaciones Assistant with rental detail Went over everything and recomendaciones Assistant with rental More
Quick and efficient service. Was very helpful in scheduling routine maintenance, after we came in with a tire emergency. Worked with us to get the best deal with our tire replace Was very helpful in scheduling routine maintenance, after we came in with a tire emergency. Worked with us to get the best deal with our tire replacement. Very knowledgeable of the FordPass App and was able to change my dealer preference for me when I couldn't figure it out! THANK YOU!!! More
outstanding experience at this dealership -never any pressure everyone was so professional and friendly -great place to buy a car pressure everyone was so professional and friendly -great place to buy a car More
Everyone was friendly, helpful, and worked with me to get to a deal everyone was happy with. Thank you Nelson, Mike, and Mateo for everything! to a deal everyone was happy with. Thank you Nelson, Mike, and Mateo for everything! More
We had a key break off in the ignition to one of our work vans. I called and your parts department said they had the keys and they could cut them for us and we would be in and out in about 15 to 20 minutes. vans. I called and your parts department said they had the keys and they could cut them for us and we would be in and out in about 15 to 20 minutes. So we brought the van out to the Service Dept and Turned it off in the service bay. The parts counterperson then cut the keys for us and then informed us that we would have to make a service appointment to come back to get them programmed. We were never informed of this beforehand. The van could not be moved and they said that it would be later in the week for our service appointment. I then said well we can't move our van and we need to continue working so can you fit us in today and they said yes and they said it would be in the afternoon. This was never . Communicated to us. Overall, the gentleman who helped me was very cocky very mouthy, and the service manager was just as cocky and mouthy when I asked her and relay the information. No one offered any apologies, and I now continue to understand why everyone gives you bad reviews for your service department and dealership in general. Had this not been an emergency we would've gone to kiss back Ford where we buy our vehicles from, and we would've genuinely been in and out in 20 minutes. As I talk to the owner of the dealership and he was prepared to take care of us. More
The Sales (Willie) and Finance (Manny) teams are awesome. We purchased our daughter's car in August and the experience was so great, we specifically returned to Ford of Clermont for our next car in November. We purchased our daughter's car in August and the experience was so great, we specifically returned to Ford of Clermont for our next car in November. Everyone is professional but personable and the experience was efficient. I definitely recommend Ford of Clermont to others when they are looking for a new car. More