Ford of Clermont

The dealership at Clermont Florida is a beautiful site. It is new and has been designed very well. I have was at the building where they sell the vehicles. In the near future, I will be going to the servic It is new and has been designed very well. I have was at the building where they sell the vehicles. In the near future, I will be going to the service department. More

We have made numerous trips and they still have screwed it up. 1st trip to evaluate and get part ordered. 2nd trip after we called to even find out if that part was in. Then they couldn’t fix it and had to it up. 1st trip to evaluate and get part ordered. 2nd trip after we called to even find out if that part was in. Then they couldn’t fix it and had to order yet another part, next trip a nut was missing. Then we just noticed they did not install all the parts in the headliner. So we are going To Have to make another trip Or two to get that fixed. ridiculously chaotic service this time. Folks are nice but not what I paid for. More

Service advisor was very friendly and professional. The waiting area was clean and well kept. The time for service was appropriate as they were very efficient and thorough. The waiting area was clean and well kept. The time for service was appropriate as they were very efficient and thorough. More

3% charge for credit Card or wait 20 min to run a check to sales side to use a check. If you accept checks you shouldn't have to run it all over the lot. to sales side to use a check. If you accept checks you shouldn't have to run it all over the lot. More

Jose and Willie were fantastic. They were easy to work with - my wife and I, both, felt very comfortable throughout the entire vehicle research, selection, and buying process. No pr They were easy to work with - my wife and I, both, felt very comfortable throughout the entire vehicle research, selection, and buying process. No pressure, just always available to assist and answer questions. Fantastic experience. More

Austin did a great job of keeping me updated with the progress on my vehicle. progress on my vehicle. More

I just wanted to take a moment to share my great experience at Ford of Clermont. From start to finish, everything was seamless. A big thank you to Nelson Merced for his outstanding effort as a sales experience at Ford of Clermont. From start to finish, everything was seamless. A big thank you to Nelson Merced for his outstanding effort as a salesman. Nelson went above and beyond to find the perfect vehicle for me, and I truly appreciated his straightforward, no-nonsense approach. After visiting multiple dealerships, I felt the most comfortable working with Nelson. Also, Tim Lancone deserves recognition for offering me the best price on my purchase. He provided a fair trade-in value and worked diligently to ensure I got the best deal possible. Lastly, Mike Serviss was exceptional handling the final paperwork. He was incredibly fast and efficient, ensuring that the entire process moved smoothly. I walked into the dealership at 11 AM and was driving my new Bronco home by 3 PM “ truly impressive! Thank you to this amazing team for making my car-buying experience a memorable one. I highly recommend Ford of Clermont! Respectfully, Bob D. More

Salesman was easy to work with. Not pushey. Knowledge. Spent time with us and explained everything. Not pushey. Knowledge. Spent time with us and explained everything. More

Technicians are great. Service agent was lacking in customer service. Need better follow-up processes. Service agent was lacking in customer service. Need better follow-up processes. More

service was quick, detailed, and complete within a reasonable time. I was greeted with professionalism reasonable time. I was greeted with professionalism More