Ford of Clermont

Audrey made us very comfortable at Ford of Clermont. She showed us the trucks and cars. She knew a lot about the vehicles. And she worked very hard to get the payments we wanted. THANK YOU Audrey!!!! We wil showed us the trucks and cars. She knew a lot about the vehicles. And she worked very hard to get the payments we wanted. THANK YOU Audrey!!!! We will definitely come back to buy a car from Audrey. Patty Slayton Slayton Lawn Service HomeLand Title Services More

We went for a recall service and the next day had a leak, it was like they were expecting us to call and Marie was very nasty, she immediately stated no matter what was now leaking it couldn't have had anyth it was like they were expecting us to call and Marie was very nasty, she immediately stated no matter what was now leaking it couldn't have had anything to do with the service the day before...yeah, right Marie! They used after factory parts that have no warranty on them because factory parts were not in stock...this is a Ford dealership but they don't have Ford parts in stock? Fishy, dishonest, unscrupulous, shady place, we will never do business with them again and will probably never buy another Ford or Mercury vehicle because of our experience there. This woman Marie is probably the nastiest piece of work I've ever come in contact with ever, she has no business working in customer service unless her job is to abuse the customers as she does that well. More

I would definitely recommend your service department but would probably NEVER buy a new car there. I despise "add-on stickers" which you never had before the current owners. Those in the know realize there would probably NEVER buy a new car there. I despise "add-on stickers" which you never had before the current owners. Those in the know realize there is a 5X mark-up on these things and they are absolutely unnecessary options for today's vehicles. A total rip off of your customers (or perspective customers). I also do not like dealers' fees because they are so excessive ( up to $299 would be far more palatable). You also have a sales manager that I would also NEVER have contact with again. He is strictly old school "Car salesman?" type that gave car salesmen such a bad reputation over the years. He seems to enjoy insulting perspective customers. I would drive 50 miles to another dealership to avoid contact with him. More

Ereryone at Clermont Ford deserves a huge thank you. Everyone makes me feel like a valued customer and not just some person that only wants to bother the employees. All work done so far has been outsta Everyone makes me feel like a valued customer and not just some person that only wants to bother the employees. All work done so far has been outstanding and everyone, from the head Sales People to the lowest mechanic takes the time to greet me and make me feel welcome. Our household has purchased three (3) new cars (2010 F-150 Pick Up, 2005 Saleen Mustang Convertible, 2011 Shelby GT-500 Convertible and a used 2011 Escape) from Clermont Ford and we are very happy with the service and sales on each vehicle. In addition we have our 1973 Ford Mustang Convertible (show car) and our 2003 Ford Motor Home serviced at Clermont Ford as well. Each time we bring in one of the cars the work is complested in a reasonable length of time, the price is very good and we are thanked for doing business with Clermont Ford. I will always do business with Clermont Ford in the future as Clermont Ford makes me feel special for doing business with them. Don't change any of your business practices. Your dealership is as close to perfect as any car dealership can get. More

Came in on Saturday no appointment. They went out of their way to make time for me. Explained everything and had me out in less than an hour. Cannot ask for more. Great people to work with their way to make time for me. Explained everything and had me out in less than an hour. Cannot ask for more. Great people to work with More

I had my 2007 ford f250 in service for it not starting. mike tipsword took me out to talk to the technician aaron. They both knew what they were talking about and my truck was fixed within 48 hours. I will mike tipsword took me out to talk to the technician aaron. They both knew what they were talking about and my truck was fixed within 48 hours. I will brung my truck back for anything i need and would recommend them to everyone i know. Thanks again More

Everyone was friendly and very helpful. I have a Ford GT and they knew exactly what was needed to change the oil and check everything. I couldn't ask for better service. and they knew exactly what was needed to change the oil and check everything. I couldn't ask for better service. More

My experience was great. Tim was ready when i got there to show me the ford focus that would suit my needs and budget. I would recommend Ford of Clearmont and Tim to my friends if they were looking to buy to show me the ford focus that would suit my needs and budget. I would recommend Ford of Clearmont and Tim to my friends if they were looking to buy a vehicle. More

From the moment I sent them an email asking about a specific vehicle that they advertised on the internet, to the time it took to pick up the vehicle, I had the most pleasurable experience dealing with specific vehicle that they advertised on the internet, to the time it took to pick up the vehicle, I had the most pleasurable experience dealing with Ford of Clermont, and their Internet Sales Consultant Ron Bryner. Ron was extremely professional, courteous, and to the point. From signing the contract on the used vehicle (to driving home with it) took one hour! Of course, I purchased it on a Monday afternoon when the dealership had few customers. Learning experience, go to Ford of Clermont early in the week and miss the weekend rush. More

Our vehicle has been in the service department Ford of Clermont twice for the same things to be repaired you have to call them to check on your vehicle and when you do I suggest you pray you dont get disc Clermont twice for the same things to be repaired you have to call them to check on your vehicle and when you do I suggest you pray you dont get disconnected because odds are when you call back you will only get voice mail....and then your chances of winning the Florida Lottery are far greater than getting a return phone call. The day we went to pick up my wifes vehicle all 3 people in the service department were rude and unprofessional doesnt even begin to describe that atmosphere. one of the three problems were fixed when I asked about the other two issues we were told that The service departments tests and findings were "inconclusive". These repairs are covered under warranty......you know the extended warranty they pressure you into. We voiced our concerns to Mike who we were dealing with and he simply could not be more disinterested, after speaking with his supervisor about his attitude his supervisor stated " I'm sure he didnt mean anything by it it was just the testosterone between the two of you. How comical.........in my 40 years I have never been treated like this as a customer anywhere..............not even at WalMart. NEVER AGAIN FORD OF CLERMONT.......NEVER EVER AGAIN. I'll go to any Ford dealer in the state before I drive onto their lot. More