Ford of Clermont

Every time I go into the service drive all of my issues are attended to and everybody is so friendly from the Porter to my advisor plus the sales staff is awesome too are attended to and everybody is so friendly from the Porter to my advisor plus the sales staff is awesome too More

They did a great job taking care of the recall I brought my truck in for in a timely manner! my truck in for in a timely manner! More

Ford Of Clermont really came through with the service and Tires on my car. Very impressed! Tires on my car. Very impressed! More

I would rate this service center a solid 4. 5 out of 5 stars. The staff is knowledgeable and courteous, the facilities are clean and well-maintained, and the service is usually prompt. However, 5 out of 5 stars. The staff is knowledgeable and courteous, the facilities are clean and well-maintained, and the service is usually prompt. However, there's always room for improvement in terms of wait times during peak hours. Overall, a reliable and pleasant experience! The auto-scheduler did not get the waiting time correctly. More

Service specialist Diego was good. Windshield wiper arm was broken during service. Replaced at no cost, but my vehicle had to stay onsite for another day. Overall, my 2013 For Esca Windshield wiper arm was broken during service. Replaced at no cost, but my vehicle had to stay onsite for another day. Overall, my 2013 For Escape should be classified a lemon since I’ve had to spend nearly $10,000 in repairs over the years. Too many issues with hoses, leaks, engine parts, etc. it’s hard to even think about purchasing another Ford vehicle. More

Experience was extremely disappointing. First the good part; laurel the salesperson went above and beyond to find a vehicle that fit my needs and budget. Will the sales manager was professi First the good part; laurel the salesperson went above and beyond to find a vehicle that fit my needs and budget. Will the sales manager was professional and helpful after being thrown into a challenging situation. Now the bad. Aaron the finance guy. From the very beginning of the finance process, he made thing more difficult and time consuming. Afterwards there was an issue with a portion of my finances that was met with condescension, unprofessionalism, gaslighting. He left me feeling stressed, anxious, and overwhelmed and that I was just another sale for him to push through the system. Because of my experience with him I would find it hard to recommend this dealership. More

I like it a lot working whi David the manager wS very soothing he was soothing he was More

I recently had the pleasure of experience the exceptional craftsmanship and customer service at Ford of Clermont’s Collision Center following a minor incident involving my Ford bronco. From the outset, the craftsmanship and customer service at Ford of Clermont’s Collision Center following a minor incident involving my Ford bronco. From the outset, the professionalism displayed by the team, particularly my service representative Jason, was nothing short of remarkable. Just demonstrated unparalleled commitment to excellence, seamlessly coordinating the repair process within the constraints of my personal schedule. His responsiveness to communication was exemplary; every inquiry I sent via email was met with a prompt and comprehensive reply. Moreover, his patience and understanding were evident when additional repair items, initially overlooked during the intake, were brought to his attention. The meticulous attention to detail and dedication to customer satisfaction at the collision center has left a lasting impression on me. The centers ability to restore my vehicle to its pristine condition is a testament to their expertise and collision repair. I extend my sincere gratitude to Jason and the team for their outstanding work for an stress-free experience during what could’ve been an overwhelming time. More

They screwed up my truck and then wanted to charge me to fix the problem. fix the problem. More

The staff was courteous. The process was streamlined. The facilities are on a renovation and a place where we could wait with air condition. That was uncomfortable. There was The process was streamlined. The facilities are on a renovation and a place where we could wait with air condition. That was uncomfortable. There wasn’t very much privacy during negotiation. They probably need at least one more trailer so that you have some distance between you and other customers. More