Ford & Lincoln of Lafayette
Lafayette, IN
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136 Reviews of Ford & Lincoln of Lafayette
Fantastic experience! We were met at the door as we walked in to the showroom by Garon Hanke, an unusual event at numerous other dealerships in the Central Indiana region! We were met at the door as we walked in to the showroom by Garon Hanke, an unusual event at numerous other dealerships in the Central Indiana region! We are an elderly couple, married 53 years and as my wife started explaining what new car she was wanting to buy Garon took us into his office to be more comfortable! I got a cup of coffee and sat down as she continued her explanation of purchasing a car to Garon. He listened carefully and when she was finished he explained her options with no pressure or trying to get her into something else that she didn't want. We appreciated that! We tested a new Ford Escape Titanium AWD with the Panoramic Vista Roof and factory towing system in a Star White Metallic Tri-Coat paint, and absolutely loved it! We traded in her 2022 Toyota Camry Hybrid LE with 11,000 miles on it. They gave us almost full price for her car, along with a couple rebates and discounts on the Escape we were buying. Ted Lynch worked with Garon in Garon's office with us. No waiting while the salesperson ran back and forth trying to see how bad they could rip us off! One time, right in front of us they covered the purchase agreement. We looked at the first paperwork and knew it was a good deal and as they serviced the vehicle we went to Mr. Carithers office and he explained our finance options, maintenance and warranty options, including tire and wheel protection and the Ford Credit plan was excellent so we purchased the new vehicle to replace the one year old Toyota Camry Hybrid we had that my wife was thrilled to be able to get rid of it! We had previously purchased 3 Ford Fusion Hybrids 2012, 2015, and 2018 with Ford stopping to build the Fusion Hybrid so my wife decided to try the Toyota Camry Hybrid, that was a decision she regretted the first time she took it on a road trip on the expressway. It was blown around like a tin can every time a semi went by or a gust of wind hit us. We finished the easiest purchase with a trade in that we have ever had in our 53 years of marriage! The trip home to Frankfort was pleasantly completed with no regrets! Overall a perfect experience in buying a vehicle! Thank you Garon, Ted, and Mr. Carithers! More
Andy was fantastic. No pressure and a lot of help. He allowed us to look all we wanted and kept in contact with his personal cell phone. We bought a used Honda CR-V. No pressure and a lot of help. He allowed us to look all we wanted and kept in contact with his personal cell phone. We bought a used Honda CR-V. More
My salesman Logan was great! I had went to 3 dealerships that day and he was the only salesman that came to greet me and see if I needed help. I had went to 3 dealerships that day and he was the only salesman that came to greet me and see if I needed help. More
The salesman was very helpful especially after the sale was made. He showed me all the features and mechanics of the truck before I drove it home. The finance guy was very organized and quick to get the pa was made. He showed me all the features and mechanics of the truck before I drove it home. The finance guy was very organized and quick to get the paperwork completed. Very enjoyable experience More
Probably one of the best and easiest experiences have had buying a truck. My sales rep was very knowledgeable and helpful. He went through every bell and whistle to be sure I knew how everything worked. The buying a truck. My sales rep was very knowledgeable and helpful. He went through every bell and whistle to be sure I knew how everything worked. The finance guy was great as well. I was never pressured into buying a bunch of useless add-ons or overpriced third party warranties. I'm very happy with my purchase and the team that made it happen. More
Excellent service from the sales team on my purchase of a used truck. Will definitely be working with them the next time I need another vehicle. used truck. Will definitely be working with them the next time I need another vehicle. More
Very professional, up-front and honest, people. There was no lolly gagging around, making you wait for them. They gave you all the information you needed and asked for, and then let you decide wi There was no lolly gagging around, making you wait for them. They gave you all the information you needed and asked for, and then let you decide without pressuring you. Definitely would recommend to others looking for a vehicle. A shout out to Mr Welsh, very professional and knowledgeable salesmen, he made to whole experience run smoothly and worry free. Another shout out to Mr Carithers the finance manager, he kept looking for the best rate. Explained everything very knowledgeable, made the paperwork experience worry free and smooth. If you're looking for a vehicle, once again make sure you look here also. 👍 👍 More
I worked with Andrew Welsh, him and his team went above and beyond to get me in a car before my rental had to be turned in.. I will buy another car from Andrew when I am ready to get another truck. This and beyond to get me in a car before my rental had to be turned in.. I will buy another car from Andrew when I am ready to get another truck. This dealership is plain awesome! Thank you so much Lafayette Ford!!! More
Always an awesome experience with the Lafayette Ford team! Derek Riley is one of the best sales associates around, honest and trustworthy! Thanks for the experience. team! Derek Riley is one of the best sales associates around, honest and trustworthy! Thanks for the experience. More