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Folsom Lake Ford
Folsom, CA
1,224 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,224 reviews
February 13, 2024
Folsom Lake Ford is absolutely amazing! Jaye is the best service writer I have ever had a pleasure working with. He always makes sure everything is perfect with my car and even washed. I wi Jaye is the best service writer I have ever had a pleasure working with. He always makes sure everything is perfect with my car and even washed. I will never go anywhere else for service. More
by TYSEELEY
Verified Customer
Helpful February 13, 2024
Dave was just great! Personable, efficient, and very accommodating. Great customer service representative. Dave went above and beyond in getting the service required in a Personable, efficient, and very accommodating. Great customer service representative. Dave went above and beyond in getting the service required in a timely manner and I was on my way to another appointment that could have impacted the rest of my day had not he expedited the service. Cudos to Dave and the entire service department for the speedy service. Ken More
by KENWYMAN
Employees Worked With
Other Employees :
Dave was the person that assisted me on Friday February the 8th.
February 13, 2024
February 12, 2024
They were nice, helpful and quick I really appreciate all those who helped me when looking for my car. those who helped me when looking for my car. More
by JOSHFUENTES655
Employees Worked With
Other Employees :
Javier,
February 12, 2024
Luis Legarda is always very focused on getting my car serviced quickly and efficiently. He is very friendly, and we talk about our Mach E's and how we like them so much. serviced quickly and efficiently. He is very friendly, and we talk about our Mach E's and how we like them so much. More
by psobelman
Employees Worked With
Luis Legarda
February 12, 2024
I received great service when I brought my 2020 F250 in for scheduled maintenance. I had not made an appointment and was hoping that coming in early would allow time for the technicians to take care of me. for scheduled maintenance. I had not made an appointment and was hoping that coming in early would allow time for the technicians to take care of me. Jim Maureau helped me and was so professional and friendly and got me taken care of More
by DRSANTAMARIA
Employees Worked With
Jim Maurauxd
February 11, 2024
Nick Sexton was very helpful and got me in and out in record time. All of the staff that I dealt with were very professional and helpful. record time. All of the staff that I dealt with were very professional and helpful. More
by AVALT
Employees Worked With
February 11, 2024
Great overall experience. I waited at the dealership for the service to be completed and was able to get some work done, enjoy a cup of coffee and utilize the space in a posit I waited at the dealership for the service to be completed and was able to get some work done, enjoy a cup of coffee and utilize the space in a positive way. More
by todd_design
Employees Worked With
