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Folsom Lake Ford

Folsom, CA

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Employees
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Vehicles
4.8
3,698 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 3,698 reviews

July 28, 2026

I brought my car in, April ask them to do a service on my transmission and they told me nothing was wrong with my transmission 3 months later they tell me I need a new transmission. What if they serviced my More

by Linda Lazetera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Fuhs
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Folsom Lake Ford responded

Thank you for sharing your experience, Linda. I understand your concerns regarding the transmission service at Folsom Lake Ford. I appreciate your feedback, as it helps me improve our services. If you would like to discuss your situation further and explore possible solutions, please feel free to reach out to me directly. Your satisfaction is important to me, and I want to ensure you receive the assistance you need. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 25, 2026

My best car buying experience. From first contact to taking delivery, everyone was friendly, knowledgeable, professional, timely and communicative. More

by DavidS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Katz
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Jul 26, 2026 -

Folsom Lake Ford responded

Thank you for your wonderful feedback, David! I'm thrilled to hear that your car buying experience at Folsom Lake Ford was so positive. We strive to provide friendly and professional service, and it's great to know that we met your expectations from start to finish. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 25, 2026

James always exceeds expectations and has a genuine concern for his customers. He has great communication skills and keeps his customer actively aware of the progress of the service. More

by JGARBER1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Jul 25, 2026 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! I’m thrilled to hear about your positive experience with James at Folsom Lake Ford. His dedication to excellent communication and customer care truly sets him apart. I appreciate your kind words and we look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 25, 2026

Good consistent service that was done when promised. Nick always takes good care of myself and my family. More

by huckchubbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2026 -

Folsom Lake Ford responded

Thank you for your kind words! I’m thrilled to hear that you received good and consistent service at Folsom Lake Ford. It's great to know that Nick is taking such good care of you and your family. I appreciate your feedback and we look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 25, 2026

This will be my fifth car there I bought in four before and every time it’s been a pleasant visit in every car that I’ve gotten there. The service has been excellent James Willis service manager quick line More

by ricks56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Civello, James Willis, Eddie ?
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Jul 25, 2026 -

Folsom Lake Ford responded

Thank you for your wonderful review, Rick! I truly appreciate your loyalty to Folsom Lake Ford and am thrilled to hear about your positive experiences with James and Anthony. It's fantastic that we could meet your needs and even lower your payment! We look forward to seeing you again for your next vehicle purchase. Safe travels until then! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 25, 2026

The service writer was extremely knowledgeable and helpful. The technician who worked on my car. Man that guy knows what’s going on with my car. Thank you More

by STULUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart tech 246
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Jul 25, 2026 -

Folsom Lake Ford responded

Thank you for your wonderful review! I’m thrilled to hear that our service writer and technician were able to assist you effectively. At Folsom Lake Ford, we take pride in our knowledge and dedication to providing excellent service. We appreciate your feedback and look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 25, 2026

Overall service levels are outstanding. Lacy, James and Jim Z are a credit to your team More

by anthonycapone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, Lacy, Jim Z
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Jul 25, 2026 -

Folsom Lake Ford responded

Thank you for your amazing review, Anthony! I’m so glad to hear you had an outstanding experience with us at Folsom Lake Ford. Lacy, James, and Jim will be delighted to know their efforts made a positive impact. We appreciate your kind words and look forward to serving you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 24, 2026

Very friendly and professional. The whole process was great and completed within 3 hours. Clean premises. More

by MMILLS195787
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Berry Jr
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Jul 25, 2026 -

Folsom Lake Ford responded

Your kind feedback means a great deal to us! I’m glad to hear that you found our team at Folsom Lake Ford to be friendly and professional, and that your experience was smooth and efficient. We strive to maintain a clean and welcoming environment for all our customers. We look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 24, 2026

Good experience. Luis listened to my concerns, and addressed them. Answered my questions about different problems. More

by BOBSNELLINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis in service
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Jul 25, 2026 -

Folsom Lake Ford responded

Thank you for your positive review, Bob! I'm happy to hear that you had a good experience with us at Folsom Lake Ford. It's great to know that Luis was attentive to your concerns and provided you with the answers you needed. I appreciate your feedback, and we look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 24, 2026

Excellent customer service. Heidi was very efficient checking me in and the shuttle took me home. The shuttle also came to pick me up the next day and I had a lovely ride back t More

by annelaureboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
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Jul 24, 2026 -

Folsom Lake Ford responded

Thank you for your wonderful review, Anne! I’m thrilled to hear that you had an excellent experience at Folsom Lake Ford and that Heidi provided you with efficient service. I'm glad you enjoyed the shuttle service as well. I appreciate your feedback, and our team looks forward to seeing you again for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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