Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
1,198 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Contact Dealership

12755 Folsom Blvd

Folsom, CA

95630

Directions

By Type

Showing 1,198 reviews

February 11, 2024

Large multi brand dealership. Overall experience was good, although it took almost 5 hours to complete the lease. More

by JIMENEZ-R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Blackwell and Scott Berry
Report | Print
Feb 15, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to write this review. I am pleased to hear that our staff was able to provide an efficient and overall positive experience. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 11, 2024

Nick Sexton was very helpful and got me in and out in record time. All of the staff that I dealt with were very professional and helpful. More

by AVALT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Folsom Lake Ford responded

Thanks for your outstanding review! I'm very happy to hear that Nick was of such help to you. I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 11, 2024

Great overall experience. I waited at the dealership for the service to be completed and was able to get some work done, enjoy a cup of coffee and utilize the space in a posit More

by todd_design
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Folsom Lake Ford responded

It is wonderful to hear that our team was able to provide you with a great overall experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 11, 2024

They were great. It was no stress situation. They listened and got us where we wanted to be within our budget. More

by JPGILLIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Davis, Anthony, Colin,
Report | Print
Feb 15, 2024 -

Folsom Lake Ford responded

Congratulations on your recent purchase! At Folsom Lake Ford, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. I hope to be of service to you again in the future, and please don't hesitate to contact me if you need assistance with anything else! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 11, 2024

I always receive good service from Folsom Lake Ford, and this time was no exception More

by KEVIN.KINSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brigitte Karen
Report | Print
Feb 15, 2024 -

Folsom Lake Ford responded

Thank you for your great review, Kevin! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 11, 2024

I was in and out of there before I thought I would be. Great Service! Always More

by TFCOSTELLO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Folsom Lake Ford responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 10, 2024

I bought my Mustang here, and I always bring it here for service. Everyone is friendly! More

by KGINESTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley in service dept is very nice and friendly
Report | Print
Feb 15, 2024 -

Folsom Lake Ford responded

Thanks for your perfect review! I'm glad to hear that our team was friendly! I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 10, 2024

Great customer service, and communication. Bridget was very helpful as always. I brought my Maverick in for the recall More

by RBOUSHEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget
Report | Print
Feb 15, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that Bridget could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 10, 2024

Service and help was great. Jim is always a great guy to talk to. Thank You More

by MOORETOGIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Folsom Lake Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 10, 2024

I love taking my car to Folsom Lake ford because I know they respect my time my vehicle, and they always do an amazing job More

by ANNCANRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Payton
Report | Print
Feb 15, 2024 -

Folsom Lake Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
1
...
92
93
94
...
120