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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
1,648 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 1,648 reviews

April 20, 2024

Getting a timely appointment was no problem and the technicians were very helpful. I will be back. More

by REDUSGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Folsom Lake Ford responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 20, 2024

Folsom lake ford is 5-star but the Ford brand is total crap and completely unreliable. More

by JOHNLEONARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim V in quick lane 10-stars!
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Apr 25, 2024 -

Folsom Lake Ford responded

I greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and I encourage you to give me a call to discuss this further. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 20, 2024

Ben and the team at ford was excellent and I would recommend them to friends More

by DHUNTOON0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
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Apr 25, 2024 -

Folsom Lake Ford responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 19, 2024

I came in for service and while I was there I decided to look at newer vehicles. While my Explorer was only a 2020, I ended up walking out with a new model. Ben worked diligently to make it happen and g More

by Chris H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
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Apr 25, 2024 -

Folsom Lake Ford responded

Thanks for taking the time to leave us this awesome review, Chris! At Folsom Lake Ford, we take guest feedback seriously and I am proud to see that you drove away happy in your new vehicle. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to me. Thanks, again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 19, 2024

As always this dealership has been very help and always cheerful! James at the Quick Lane desk was wonderful and even took special care to make sure my car was dry, so no hard water spots appeared! More

by smfenste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His is James and he works at the quick lane desk
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Apr 25, 2024 -

Folsom Lake Ford responded

I'm glad to hear that your service visit went so well. It's always great to hear from our customers and I appreciate you taking the time to give us feedback. Thank you for continually choosing Folsom Lake Ford for your vehicle needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 19, 2024

Nazar was our salesman and did a great job. We were very pleased with style and consideration. More

by REDLINE1119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 25, 2024 -

Folsom Lake Ford responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. I look forward to helping you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 19, 2024

Gary and team were incredible to work with! Excellent buying experience. No hassle, no overpromising, no pressure. More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary, Katz
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Apr 25, 2024 -

Folsom Lake Ford responded

Jason, I appreciate your review and I am glad to hear that you had a great experience with our team. I look forward to working with you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 19, 2024

Got everything done - Dave was great , scheduled service on line . Right to the front on time. Follow on requirements went great More

by Jeffrey.d.smiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Apr 25, 2024 -

Folsom Lake Ford responded

Thank you so much for your review, Jeffrey! Happy customers are our goal and our mission at Folsom Lake Ford, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 19, 2024

Everyone I dealt with from the service department to the sales department were wonderful. Kevin Garay was phenomenal. More

by NESSASPENCE76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garay
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Apr 25, 2024 -

Folsom Lake Ford responded

I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 19, 2024

My service tech Nick was excellent, attentive, and caring. He helped me get back on the road quickly. More

by JAMES_KEVIN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sexton
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Apr 25, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! Nick is a great asset and I am glad to hear he provided an excellent experience for you. I look forward to servicing you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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