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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,193 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Contact Dealership

12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,194 reviews

February 15, 2025

Brigette doing what she does best, offering 5 star customer service! She always goes above and beyond to make sure the customers at Folsom Lake Ford can trust the work being done. More

by johnbreazeal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigette Faye
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Feb 19, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Brigette at Folsom Lake Ford. She truly embodies our commitment to exceptional customer service by going above and beyond. We appreciate your support and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 14, 2025

They did a great gob. Kept me informed during there trouble shooting of the problem. More

by CMRBLUEEYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Huggins
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Feb 19, 2025 -

Folsom Lake Ford responded

Thank you for your positive feedback! I’m glad to hear that we kept you informed during the troubleshooting process. At Folsom Lake Ford, we strive to provide excellent communication and service. We appreciate your support and hope to assist you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 14, 2025

Sales staff, Finance staff, and Parts staff all are top notch. A very pleasant purchase experience. Salesman Josh Rozenberg listened to our wants and created an extremely wonderful experience. We enjoy our More

by BPOULOS45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Rozenberg - Five Stars plus
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Feb 19, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear about your pleasant purchase experience at Folsom Lake Ford. It's great to know that Josh listened to your needs and helped create such a wonderful experience for you. Enjoy your new 2025 Ford Explorer-Active, and we look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 14, 2025

Like always great service and great people to help with any vehicle needs that come up. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that you appreciate the great service and support from our team at Folsom Lake Ford. We look forward to assisting you with any of your vehicle needs in the future. Don't hesitate to come back and see us! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 13, 2025

I went to this dealer b/c this was warrantee work, otherwise I would go to a local mechanic More

by richarddwright2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name…..
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Feb 14, 2025 -

Folsom Lake Ford responded

Thank you for your feedback, Richard. At Folsom Lake Ford, we strive to provide the best care possible for all of our customers, and are disappointed to hear that your experience may not have reached the level of service we strive to achieve. If you have any further questions or concerns, please feel free to reach out to us directly. We appreciate your input. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 13, 2025

Fairly represented the product. Reasonably pitched the options, and accommodated our needs given that we lived considerably out of the dealerships area. More

by CHUCKSUPPLE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Chaidez
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Feb 14, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We’re glad to hear that you felt well-represented and that we were able to accommodate your needs. At Folsom Lake Ford, we always strive to provide our customers with the best service, no matter the distance. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 13, 2025

Nick in Service Department was so helpful! !! Kept us informed and listened to our concerns. More

by okrigbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
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Feb 14, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Nick in our Service Department was able to assist you and keep you informed. At Folsom Lake Ford, we strive to ensure our customers feel heard and valued. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 13, 2025

Very pleasant. Would definitely work with them again. Their salesperson Jake was a tremendous help. More

by 64BANKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Purther
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Feb 14, 2025 -

Folsom Lake Ford responded

Thank you for sharing your experience! We’re thrilled to hear that you found your visit to Folsom Lake Ford pleasant and that Jake was able to assist you effectively. We appreciate your support and look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 13, 2025

We really appreciated all the help we got from Anthony our sales person and the efficiency in which Winston got us through the finalizing of the purchase. More

by JEFF@DAVIS-WEB.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Winston
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Feb 14, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Folsom Lake Ford with Anthony and Winston. Our team always strives for efficiency and excellent service, and your feedback truly highlights their hard work. We look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 13, 2025

Due to Jim Z, Ford Service, found problems and got her fixed… Thank you Jim for all your help…Problem solver, the best. Thank you Jim Shipley More

by SHIPLEY.JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Z , my service adviser
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Feb 14, 2025 -

Folsom Lake Ford responded

Thank you, Jim! We greatly appreciate your kind words and are thrilled to hear that Jim Z was able to assist you effectively. At Folsom Lake Ford, we pride ourselves on providing excellent service and problem-solving for our customers. We look forward to seeing you again for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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