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Folsom Lake Ford
Folsom, CA
2,471 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,471 reviews
February 16, 2024
Timely and efficient work and great staff always keep you informed about the service being provided. informed about the service being provided. More
by JIM.CLIFTON
Verified Customer
February 16, 2024
I had to come in earlier than my appointment time listed, the gentleman that helped me said he’d do his best to get me in and out as quick as possible and he kept his promise. Very nice customer service! the gentleman that helped me said he’d do his best to get me in and out as quick as possible and he kept his promise. Very nice customer service! More
by JRLACEY
Employees Worked With
February 16, 2024
James was very friendly and enthusiastic. The car wash and vacuuming really made my car shine. The car wash and vacuuming really made my car shine. More
by TARAHENSON55
Employees Worked With
February 16, 2024
Understood what I needed, was helpful clarifying the process and then kept me updated over the next two days as the repairs were completed. process and then kept me updated over the next two days as the repairs were completed. More
by SPDMOTORBABE
Employees Worked With
Other Employees :
Also spoke to tech(s) I believe on phone and they were 5 star too (unk name)
February 15, 2024
Thanks for the professional, efficient service. Jim was fantastic as always at welcoming me and keeping me informed of the progress. Jim was fantastic as always at welcoming me and keeping me informed of the progress. More
by TGUS85
February 15, 2024
Tommy Nares worked very hard on my behalf to find the cause of a persistent but very difficult to remedy problem with my truck. Hopefully the last effort did take care of the issue. He is excellent at hi cause of a persistent but very difficult to remedy problem with my truck. Hopefully the last effort did take care of the issue. He is excellent at his position there and very attentive to his customers. Thank you More
by J.GOOTEE
Employees Worked With
Tommy Nares- Service Dept.
February 15, 2024
My experiences have all been good, but the last one with Lacey Payton was exceptional! Extremely friendly and very knowledgeable. A rare encounter in today's world. Lacey Payton was exceptional! Extremely friendly and very knowledgeable. A rare encounter in today's world. More
by HNTNDUX
Employees Worked With
Lacey Payton
February 15, 2024
Nick did a great job walking me through the process. Providing additional information about future service needs, which important to me because this is my first all electric vehicle. Providing additional information about future service needs, which important to me because this is my first all electric vehicle. More
by JLFCLERICI
Employees Worked With
Nick Sexton
February 15, 2024
The workers are quick to help you. They were quick to get a hold of you to diagnose the issue when you didn’t have an appointment. Explained the problem and fixed it quickly. They were quick to get a hold of you to diagnose the issue when you didn’t have an appointment. Explained the problem and fixed it quickly. More
by BKIM9030
Employees Worked With
February 14, 2024
Folsom lake ford is always quick, efficient and friendly. They take care of my vehicle the way I would if I was a service advisor working there. They take care of my vehicle the way I would if I was a service advisor working there. More
by MELODY.VOSKUIL
Employees Worked With
K in service
