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Folsom Lake Ford
Folsom, CA
2,134 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,134 reviews
January 28, 2025
Jake made the car buying process easy. I would go back. They let us take the vehicle for a test drive by ourselves. This made it nice so we felt no pressure. I would go back. They let us take the vehicle for a test drive by ourselves. This made it nice so we felt no pressure. More
by TONYMARIGO
Verified CustomerEmployees Worked With
Jake
January 27, 2025
Best customer service, Ben is amazing! !! They totally worked within my budget, got me financed, got the car I love!!! Forgot my title, Ben drove with me so I would not have to drive back t !! They totally worked within my budget, got me financed, got the car I love!!! Forgot my title, Ben drove with me so I would not have to drive back to dealership, went above and beyond!!! More
by ANDREAPRESTON1
Employees Worked With
Ben Chaidez, Pat Berry
January 26, 2025
Folsom Lake Ford dealership has been my go too for years and have very good service. and have very good service. More
by LITTLEDI
Employees Worked With
January 25, 2025
Very prompt and good customer service. They truly went above and beyond. Thank you for a job well done! They truly went above and beyond. Thank you for a job well done! More
by EMILIA_PETCU
Employees Worked With
January 24, 2025
I am always given clear explanation of the work being performed and estimates on time it will take. The service is done thoroughly and I always enjoy interacting with the staff and all the people at Fol performed and estimates on time it will take. The service is done thoroughly and I always enjoy interacting with the staff and all the people at Folsom Lake Ford that take care of my truck, especially Jim "Z." More
by massageonetwo
Employees Worked With
Jim "Z" Zerkovich
January 24, 2025
Great car buying experience all around. Bought my car almost entirely online. Ben was a terrific internet salesman who was very responsive, professional and friendly. He sent videos that req Bought my car almost entirely online. Ben was a terrific internet salesman who was very responsive, professional and friendly. He sent videos that requested and answered all my questions. Very happy with my purchase experience! Thank you! More
by richcrocks
Employees Worked With
Ben
January 23, 2025
The service was only average. Nothing extraordinary that would cause me to praise the service. In fact, there is nothing that I can say about the service that I received to conv Nothing extraordinary that would cause me to praise the service. In fact, there is nothing that I can say about the service that I received to convince that indeed, I actually received a service. I was provided with no details about the condition of my vehicle, or what was done with my vehicle. This level of service is, well.....average. Nothing to speak of. More
by SPORTSDC
Employees Worked With
I am not sure who it was that I dealt with. She was a young female - approximately 30 years of age and, polite, but not extraordinary.
