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Folsom Lake Ford
Folsom, CA
2,179 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,179 reviews
Verified Customer
February 13, 2025
We really appreciated all the help we got from Anthony our sales person and the efficiency in which Winston got us through the finalizing of the purchase. our sales person and the efficiency in which Winston got us through the finalizing of the purchase. More
by JEFF@DAVIS-WEB.COM
Employees Worked With
Anthony, Winston
February 13, 2025
Due to Jim Z, Ford Service, found problems and got her fixed… Thank you Jim for all your help…Problem solver, the best. Thank you Jim Shipley fixed… Thank you Jim for all your help…Problem solver, the best. Thank you Jim Shipley More
by SHIPLEY.JL
Employees Worked With
Jim Z , my service adviser
February 12, 2025
No pressure sales with knowledgable staff! ! Helped with search of exactly what we were looking for & allowed multiple, side by side, test drives to compare our final 2 choices to help us pick ! Helped with search of exactly what we were looking for & allowed multiple, side by side, test drives to compare our final 2 choices to help us pick the very best truck. More
by TB0027
Employees Worked With
RC from Kia side
February 12, 2025
Finance and Managers were amazing. Sales guy Ben needs to work on communication skills. Love my explorer Sales guy Ben needs to work on communication skills. Love my explorer More
by KLGARRATT93
Employees Worked With
February 11, 2025
I had a good experience with the check-in of the vehicle, completion of the service at the expected time, and information on what the extended maintenance plan includes. completion of the service at the expected time, and information on what the extended maintenance plan includes. More
by SS
Employees Worked With
February 11, 2025
Great service! Was able to schedule n appointment in reasonable amount of time. No wait upon arrival. James was great answering my questions before and afterwards Was able to schedule n appointment in reasonable amount of time. No wait upon arrival. James was great answering my questions before and afterwards and may sure I received all the services I required and were entitled to under my prepaid maintenance program. I elected to wait for my vehicle based on James estimate of the time it would take and his estimate was 100% correct. James also followed up with the next day to ensure I was completely satisfied. Great service! More
by SPOR17
Employees Worked With
February 11, 2025
Non pushy very helping great attitude people. Every single person we dealt with in folsom lake ford was helpful, kind and understanding. Walked out with more then a vehicle. We felt very blessed Every single person we dealt with in folsom lake ford was helpful, kind and understanding. Walked out with more then a vehicle. We felt very blessed purchasing from them 10/10 will go there again. More
by Isaiah stanley
Employees Worked With
Grant brewer
February 11, 2025
I had a good experience with my Service Advisor Dave Laughlin of Folsom Lake Ford. Dave helped me at every turn. I have a 2011 Ford F450 that had been sitting for some 5,6 years and not running. I wa Laughlin of Folsom Lake Ford. Dave helped me at every turn. I have a 2011 Ford F450 that had been sitting for some 5,6 years and not running. I was out of the FLF's pick-up/tow territory, so Dave came out to my home in Pilot Hill to start the F450. Dave advised me on using insurance. After the F450 was repaired at FLF, Dave helped me drive the truck 100s of miles to remove the warning lights on the dash - I know I put on some 300 miles myself and Dave more. There is more.....thank you Dave Laughlin. FLF pricing is high. More
by LYNNW95664
Employees Worked With
Dave Laughlin, FLF Service Advisor
