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Folsom Lake Ford
Folsom, CA
2,416 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,416 reviews
April 11, 2024
The process was smooth and my truck was ready when promised. They handled everything including the warranty and rental car so I didn’t have to worry about anything. promised. They handled everything including the warranty and rental car so I didn’t have to worry about anything. More
by ARABBIT01
Verified CustomerEmployees Worked With
Can’t remember name
April 11, 2024
From the start James Willis was on it. He told me everything to expect and he lived up to his words. He even programmed my phone that had been giving me issues and explained it in detail a He told me everything to expect and he lived up to his words. He even programmed my phone that had been giving me issues and explained it in detail although at my age and tech stuff i got some of it. Not his fault. At the end he even wiped down my car from the car wash. I cant say enough good about James Willis. I dont know what your highest rating is but he exceeded it. He's a keeper. Thanks James Willis More
by PAPA44
Employees Worked With
James Willis
April 11, 2024
Scott was really communicative and everything was straightforward and quick. He made sure we were happy with everything and even met us on his vacation to finish the deal. straightforward and quick. He made sure we were happy with everything and even met us on his vacation to finish the deal. More
by stmc
Employees Worked With
Scott Berry Jr.
April 11, 2024
Jim was fantastic - communicative, thorough, and FAST! Lent additional help to investigate a potential problem. Lent additional help to investigate a potential problem. More
by BRYCEWILLIAMG
Employees Worked With
April 11, 2024
The service department was great and James explained everything that needed to be done now and in the future. everything that needed to be done now and in the future. More
by brent.hale
Employees Worked With
April 11, 2024
Great experience with Folsom Lake Ford. I would recommend this dealership to everyone. Super friendly, helpful and accommodating! I would recommend this dealership to everyone. Super friendly, helpful and accommodating! More
by Kalicfamily
April 10, 2024
Excellent service from Luis Legarda. He is very knowledgeable and I trust him with my car. He has a huge following of customers and I’m happy to give him a referral. He is very knowledgeable and I trust him with my car. He has a huge following of customers and I’m happy to give him a referral. More
by ROSE4BUDS
Employees Worked With
Luis Legarda
April 10, 2024
Polite, friendly, and prompt attention we were very pleased with the service experience we received. pleased with the service experience we received. More
by JIM@REDSHACK.COM
April 10, 2024
Our service representative, Brigitte Karen, has been providing exemplary customer service for many years. She is an excellent communicator and is always honest and straightforward with us. Her experienc providing exemplary customer service for many years. She is an excellent communicator and is always honest and straightforward with us. Her experience, professionalism and proactive approach to any and all problems is a model for all service reps. She is one of the reasons that we continue to purchase our new vehicles from Folsom Lake Ford. Cynthia and Terry More
by TERRYKNIGHT2005
Employees Worked With
Briggett Karin
