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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,416 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,416 reviews

April 12, 2024

Zach was great and knowledgeable about the car and various options available. I would recommend him to others. More

by SS.MTB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Parker
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Apr 18, 2024 -

Folsom Lake Ford responded

Hello and thank you for your kind words! Zach is a great asset and I am glad to hear he provided an excellent experience for you. We thank you again and we look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2024

I have a very good feeling and I’m very thankful for the help that I got to buy my new maverick’s. More

by phanthaiphillip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and Rabecka
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Apr 18, 2024 -

Folsom Lake Ford responded

Thank you so much for this lovely review, Phillip! I feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit and that you love your new Maverick. If you have any questions, please don't hesitate to reach out to us again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2024

Folsom Lake Ford goes the extra mile for quality customer care. I would have no hesitation at buying another vehicle from them. The service center top notch! More

by MarkR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike D'Incecco (sales-excellent) Bridget (Service-Excellent)
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Apr 18, 2024 -

Folsom Lake Ford responded

Mark, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2024

My indicator still says that I need an oil change after I had an oil change with you. More

by PDBRINK
Recommend Dealer
No
Employees Worked With
James Fuhs
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Folsom Lake Ford responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please contact me directly so we can discuss this further. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2024

Excellent speedy service, explanation of serveces required and optional serveces availabe, and overall courtious friendly attitude of all employees More

by gbushe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Willis (5 stars+)
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Apr 18, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2024

The service department was great. They were attentive when I arrive and the service manager was forthright with how long it would take to get the job done. More

by ABCCDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Folsom Lake Ford responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2024

everything went smoothly, james fuhs was very helpful, reasonable price.quick service, no waiting thanks More

by TWILLIAMS9876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Folsom Lake Ford responded

Thank you for your review! We're glad to hear that you had a positive experience with our team and that everything went smoothly. Please let us know if you have any questions about the work that was done. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2024

well executed service on vehicle. will continue to use this dealership in the future for work More

by ANITA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Folsom Lake Ford responded

Thank you for the positive review, Anita and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2024

The Folsom Lake Ford service team never ceases to amaze me. When I think the service expectations can't be any higher, they show me otherwise. Keep doing what you are doing and the customers will stay ha More

by Vikingnene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Veilleux
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Apr 18, 2024 -

Folsom Lake Ford responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 11, 2024

Great people very helpful and knew just what to do to make my purchase right for me More

by BRIGGSTIM1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle,DAVID
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Apr 17, 2024 -

Folsom Lake Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Tim. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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