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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,410 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,410 reviews

April 16, 2024

Got me in and out with no drama. Prefer not to get surveyed in the future. More

by JESSIE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to provide this feedback, Jessie. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 16, 2024

Their costumer service is wonderful! And service is always quick! I purchased a service plan for my vehicle so everything’s basically covered:) More

by HLMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Folsom Lake Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 16, 2024

Jay Ford my rider was very knowledgeable and made my experience easy. Very good communication More

by drtbikndav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Folsom Lake Ford responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience working with Jay here at Folsom Lake Ford! If there is anything else we can do for you, please feel free to give us a call. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 16, 2024

James is an amazing advisor in the Quick Lane. ..always efficient, keeps me informed, very courteous and professional More

by VAKANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Folsom Lake Ford responded

It’s great to know that James provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 15, 2024

Amazing customer service! Always a great experience when I get my car serviced. They are always very accommodating! More

by lindseyromero07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Folsom Lake Ford responded

Thank you for putting your trust in Folsom Lake Ford, Lindsey! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 15, 2024

Fast, efficient and very professional. We always trust Folsom Lake Ford with our service needs.! More

by 2SHULTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Folsom Lake Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 15, 2024

Helpful and friendly service Appreciated Nick answering all my questions Made the car buying experience pleasant More

by E.LUFT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick , Pat
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Apr 18, 2024 -

Folsom Lake Ford responded

What an enjoyable review to read! It is reassuring to know Nick provided you with a hassle-free and great shopping experience. Folsom Lake Ford’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 15, 2024

Nazar at Folsom Lake Ford is the Man! Super nice and welcoming personality. Nobody ever likes the process of buying a new vehicle but Nazar really made it easy on us. We hashed out the de More

by Tyler Noble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar
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Apr 18, 2024 -

Folsom Lake Ford responded

At Folsom Lake Ford, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit with Nazar and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review and congrats on your new car, Tyler! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 15, 2024

The sales people were so informative and helpful without being pushy or too overbearing with the wonderful vehicles Ford has to off. More

by DIEHLA916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Purthaer, JW Shankles
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Apr 18, 2024 -

Folsom Lake Ford responded

Diehla, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Folsom Lake Ford. Thank you so much for your business and please let us know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 15, 2024

Anthony we very helpful with the various options and features on the maverick that I selected. More

by SCOTT.COLLINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Civello
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Apr 18, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review, Scott! I am very happy to hear that Anthony could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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