Folsom Lake Ford
Folsom, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Simple and fast. Super easy, no surprises when getting to the dealership. Low-key and fast. Pleasant and customer service was great. Overall, was a great experience. T Super easy, no surprises when getting to the dealership. Low-key and fast. Pleasant and customer service was great. Overall, was a great experience. Thank you. More
Fast service F 250 Service was done fast and efficient. Some special needs issues were handled but the charge wasn't disclosed until truck was ready to go home. Service was done fast and efficient. Some special needs issues were handled but the charge wasn't disclosed until truck was ready to go home. More
Ford F-150 Courteous customer service. The team at Folsom Lake Ford were friendly and professional. I would bring my business back to them if needed. Gary Enyart Courteous customer service. The team at Folsom Lake Ford were friendly and professional. I would bring my business back to them if needed. Gary Enyart was courteous and attentive to my customer needs. More
1st time we had a good car shopping experience What my husband and I liked best about our experience at Folsom Lake Ford was there was no high pressure sales pitch. We really appreciated that. Befo What my husband and I liked best about our experience at Folsom Lake Ford was there was no high pressure sales pitch. We really appreciated that. Before we arrived at the lot, we were dreading the sales pitch, but the sales rep we dealt with, Gary Katz was great. Very friendly, helpful and easy to work with. No high pressure tactics. More
Great Dealership Was a great experience from the salesman that greeted me, Russell Johnson, until I drove my new F-150 off of the lot. The entire process only took me Was a great experience from the salesman that greeted me, Russell Johnson, until I drove my new F-150 off of the lot. The entire process only took me several hours. More
service help on a Saturday adternoon My brand new explorer would not start on the fifth morning I had it. I really need the car to drive out of town on Sunday So after ford roadside assis My brand new explorer would not start on the fifth morning I had it. I really need the car to drive out of town on Sunday So after ford roadside assist came and jump started it a Saturday afternoon , I got to FOLSOM FORD and they were able to do a diaggnositic and reassure me all was okay! Very impressed they could help on a Saturday!!Gary in service was very helpful to work me into their busy schedule! FOLSOM FORD TAKES CRE OF THEIR CUSTOMErs!!! More
Don't waste your time Called Friday October 6th to see if they still had a vehicle for sale and the Manger said" Yes come on down." So I Left work early(1pm) to test drive Called Friday October 6th to see if they still had a vehicle for sale and the Manger said" Yes come on down." So I Left work early(1pm) to test drive just to be told that the vehicle was on hold for someone since last night and pending Co-signers signature. Asked to talked to General Manager and told him i would pay the asking price and was still told no on the vehicle. The very next night October 7th the salesman called me and said "The person backed out on the vehicle and if i was still interested.' I told the salesman "Yes ill be there in the morning and to hold the vehicle for me.'' So on October 8th in the morning i called again just to confirm the vehicle was still for sale. I took my family on over an hour drive to go purchase the vehicle and even test drove one last time just to come back inside to close the deal for them to tell me that someone was currently purchasing the vehicle. Talked to the Manager Paul again to have him tell me "Sorry guess it's just bad Luck, we don't hold vehicles.'' So as you can see Folsom lake Ford not only wasted my time once but twice and were very RUDE. Save yourself the time and purchase somewhere else. More
Great dealership, honest and professional. Our salesman, Gary, was honest and everything turned out just as promised. The sale was smooth, timely, and professional. No surprises, which is what Our salesman, Gary, was honest and everything turned out just as promised. The sale was smooth, timely, and professional. No surprises, which is what I like! More
F150 Purchase Great staff, buying process was easy. Their inventory/PDI person deserves some recognition because the truck I chose wasn't ready for the lot but he Great staff, buying process was easy. Their inventory/PDI person deserves some recognition because the truck I chose wasn't ready for the lot but he made me feel like I was the most important priority before heading home. I believe he even stayed past his quitting time so I could take that truck home if we made a deal. Great employee!! More
Allwent pretty smooth Marco my sales rep was very good and very informative. Everything was very low pressure. He could explain everything about the Flexs sync system which Marco my sales rep was very good and very informative. Everything was very low pressure. He could explain everything about the Flexs sync system which made me more at ease. More