Folsom Lake Ford
Folsom, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great service, friendly staff, Dave Laughlin is a great employee gives you everything you need to know. employee gives you everything you need to know. More
I really appreciate Brigette. She always makes sure that I am well taken care of and keeps my informed all the way through any service that I have performed. She always makes sure that I am well taken care of and keeps my informed all the way through any service that I have performed. More
Although I was disheartened to learn a transmission problem covered by my extended warranty might take up to five weeks to correct due to corporate policies and potential supply issues regarding parts, problem covered by my extended warranty might take up to five weeks to correct due to corporate policies and potential supply issues regarding parts, Service Writer Tommy N. walked me through the process then delivered a “home run” by getting the repairs/process done in half the time anticipated. He also took the time to keep me informed along the journey and showed compassion and understanding. He restored my faith! More
The dealership has great customer service and very accommodating. I will always bring my car here for service. accommodating. I will always bring my car here for service. More
Friendly Professional Staff, courteous and quick. My work was done way quicker than I thought, and I was very happy with all they had done. My work was done way quicker than I thought, and I was very happy with all they had done. More
Dealership is very prompt and professional with all service and communication with repairs and billing. service and communication with repairs and billing. More
Service advisors are usually great. I Wish there was a little more continuity there so they didn't chamge as much I Wish there was a little more continuity there so they didn't chamge as much More
I am so pleased with this dealership. Always a friendly greeting. When people are treated like this they will always come back and never complain if they Ave to wait a little while. I was Always a friendly greeting. When people are treated like this they will always come back and never complain if they Ave to wait a little while. I was so impressed with Lacey Payton. She took the time to listen to all my concerns and needs. She is one of your best when it comes knowledge of her job and customer care. I would definitely recommend Folsom Ford to all my friends, without a doubt the best dealership to deal with. Linda Cheney More
I was very pleased with the customer service at Folsom Lake Ford. We worked with Conner and he was very knowledgeable on electric vehicles. The process of purchasing a vehicle was seamless and I could not Lake Ford. We worked with Conner and he was very knowledgeable on electric vehicles. The process of purchasing a vehicle was seamless and I could not have been more impressed with the staff. Happily drove off the lot in a beautiful 2023 Mustang Mach-E GT. More