Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Folsom Lake Ford
Folsom, CA
1,704 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,704 reviews
February 15, 2024
Thanks for the professional, efficient service. Jim was fantastic as always at welcoming me and keeping me informed of the progress. Jim was fantastic as always at welcoming me and keeping me informed of the progress. More
by TGUS85
Verified Customer
February 15, 2024
The workers are quick to help you. They were quick to get a hold of you to diagnose the issue when you didn’t have an appointment. Explained the problem and fixed it quickly. They were quick to get a hold of you to diagnose the issue when you didn’t have an appointment. Explained the problem and fixed it quickly. More
by BKIM9030
Employees Worked With
February 14, 2024
Folsom lake ford is always quick, efficient and friendly. They take care of my vehicle the way I would if I was a service advisor working there. They take care of my vehicle the way I would if I was a service advisor working there. More
by MELODY.VOSKUIL
Employees Worked With
K in service
February 14, 2024
Check-in for the recall work went quickly and smoothly, less than 10 minutes from pulling up in line to walking out the door. Estimated repair time was four hours, but I received a call slightly less than less than 10 minutes from pulling up in line to walking out the door. Estimated repair time was four hours, but I received a call slightly less than three hours in that my truck was ready! Check-out took a bit more time, given many people were also picking up their vehicles, but well within reason. More
by ARIESEQUALS
Employees Worked With
Luis Legarda
February 14, 2024
My service advisor Jay provided me with an excellent service. He was professional and provided exceptional service! He was very communicative with the process of the work. He also was attuned to details service. He was professional and provided exceptional service! He was very communicative with the process of the work. He also was attuned to details. He noticed two safety recalls and fixed those as well. He is a great service advisor that looks out for his customers. More
by drkellengrayson
Employees Worked With
Jay
February 14, 2024
Dave was great. Explained what recall items were going to be fixed and how long it would take. Car was ready when he said it would be. Explained what recall items were going to be fixed and how long it would take. Car was ready when he said it would be. More
by ctegley3
Employees Worked With
Dave in Service
February 14, 2024
Did a solid dealer trade to get a vehicle I wanted. Didn’t markup vehicles. Used my x-plan and walked away with a vehicle that I wanted and fits me needs and wants. Didn’t markup vehicles. Used my x-plan and walked away with a vehicle that I wanted and fits me needs and wants. More
by THEROK84
Employees Worked With
Joe
February 14, 2024
Always provide quick service and good communications. I work with the same Service rep for the last 15 years and he does an excellent job. I work with the same Service rep for the last 15 years and he does an excellent job. More
by BARRY.CHRISTIAN99
Employees Worked With
Luis in Service - I always speak with him
February 14, 2024
I hate the car buying process and these guys were pretty good about it. Ben was our sales guys and very low-pressure and chill. Thanks for that. good about it. Ben was our sales guys and very low-pressure and chill. Thanks for that. More
by Colin
