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Folsom Lake Ford
Folsom, CA
1,703 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,703 reviews
February 19, 2024
Had a great experience at Folsom Lake Ford. Great and friendly service and is nice that this dealership has bilingual employees that were able to help my parents purchase their vehicle. Great and friendly service and is nice that this dealership has bilingual employees that were able to help my parents purchase their vehicle. More
by MARIACRUZ95307
Verified CustomerEmployees Worked With
couldn’t remember his name
February 19, 2024
Gayle helped make the experience hassle free and enjoyable, She answered all of our questions and researched and found the perfect car. She also spent the time to make sure we were 100% satisfied wi enjoyable, She answered all of our questions and researched and found the perfect car. She also spent the time to make sure we were 100% satisfied with the value at the time of the purchase.Linda also helped us with the paperwork and delivered the car for us with a smile! 5 STARS! We will be sure to refer all of our friends and family as long as they are available to help them have the same experience! More
by NMKINDELT
Employees Worked With
Gayle
February 19, 2024
I love Folsom Lake Ford! When you buy a car from a Dealer, you expect that the Service Department has great Customer Service, just like the Sales Department that sold you the When you buy a car from a Dealer, you expect that the Service Department has great Customer Service, just like the Sales Department that sold you the vehicle. However that is not true with the some Ford Dealerships in the Sacramento Region. Folsom Lake Ford's Service Department has the Best Customer Service of all of the other Ford Dealerships! They treat you like Family, and K. Gaisie is our Favorite Service Advisor!!! More
by Ivan Andersen
Employees Worked With
Kwaku Gaisie - Service Advisor
February 18, 2024
Ben Chaidez, my Salesman, was very courteous, Ben drove me around to see the cars that I was interesting in seeing, I had had a few in mind. Color was important to me. Ben was very knowledgeable about th me around to see the cars that I was interesting in seeing, I had had a few in mind. Color was important to me. Ben was very knowledgeable about the cars I asked about. Chris, the general manager was friendly and gave me payment options (buying or leasing). JW the finance person, was very polite and knowledgeable regarding warranties, etc. All in all I am very pleased with my purchase.. More
by GRAWEYMAY
Employees Worked With
Ben Chaidez-Sales Dept. JW-Finance. Chris-????
February 18, 2024
My parts writer, James Fuhs was wonderful. Good personality, I was in and out very quickly. He was very professional and helpful. I hope all my interactions with Folsom Lake Ford are this Good personality, I was in and out very quickly. He was very professional and helpful. I hope all my interactions with Folsom Lake Ford are this easy... More
by SCRAPPY52VAN
Employees Worked With
February 18, 2024
Zach and Kentucky’s customer service was exceptional! From intro phone call to vehicle delivery, they were attentive, polite, and patient. Would recommed From intro phone call to vehicle delivery, they were attentive, polite, and patient. Would recommed More
by PDUONG723
Employees Worked With
kentucky, zachary parker
February 18, 2024
Gabe made the sales process seamless. He’s knowledgeable, professional, and persistent. I really appreciate the painless experience and will definitely be back to buy my Fords in the futu He’s knowledgeable, professional, and persistent. I really appreciate the painless experience and will definitely be back to buy my Fords in the future. More
by DAVID FRENDO
Employees Worked With
Gabe Allarea - 5 stars
