Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Folsom Lake Ford
Folsom, CA
1,702 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,702 reviews
February 26, 2024
They are good at explaining what needs to be done to the car. Professional. Will check back with you and let you know how the progress is going as the car is being serviced. car. Professional. Will check back with you and let you know how the progress is going as the car is being serviced. More
by ELAINELEWIS37
Verified CustomerEmployees Worked With
February 26, 2024
They were ready for our appointment and check our tires for wear that another tire store said we should replace. Folsom Lake Ford said our tires were okay. They performed the service very quickly. for wear that another tire store said we should replace. Folsom Lake Ford said our tires were okay. They performed the service very quickly. More
by CEHANGE
Employees Worked With
February 26, 2024
Despite arriving at the wrong date and time for my service appointment, the Quick Lane service department was able to provide the requested service that day. While not scheduled, the Service Departme service appointment, the Quick Lane service department was able to provide the requested service that day. While not scheduled, the Service Department provide quick, complete service. More
by ANDERFIELD
February 25, 2024
Folsom Lake Ford is the best place to get maintenance done on your car. Their customer service is excellent! done on your car. Their customer service is excellent! More
by Tiara Alston
February 25, 2024
Tommy was great. He explained the process and it could take a few hours. I was waiting for my ride; Tommy comes in and said the Truck is ready. He also helped me with He explained the process and it could take a few hours. I was waiting for my ride; Tommy comes in and said the Truck is ready. He also helped me with figuring out the door code. Great service. More
by MOOREDTM33
Employees Worked With
Tommy
February 25, 2024
This was an easy and smooth transaction. Had a car in mind and they didnt try to talk me into something else or upsell me. As enjoyable as car shopping could be Had a car in mind and they didnt try to talk me into something else or upsell me. As enjoyable as car shopping could be More
by MICHAEL.KRAVICH
Employees Worked With
Javier Q
February 25, 2024
James Willis always takes good care of my Ford F-150 pickup needs. With his service advice, I feel more confident of my Ford pickup always getting me where I need to go, and back home again. pickup needs. With his service advice, I feel more confident of my Ford pickup always getting me where I need to go, and back home again. More
by BPAVAN
Employees Worked With
James Willis
February 25, 2024
Jake and Michael took very good care of us. Everything was ready coming in from Reno!! Thank You! Everything was ready coming in from Reno!! Thank You! More
by MMMJWILL
Employees Worked With
February 25, 2024
I was very pleased with James Willis your "quick Lane" advisor. I called your dealership because I was having a problem unlocking the front and rear passenger doors. James spent some time with me discussi advisor. I called your dealership because I was having a problem unlocking the front and rear passenger doors. James spent some time with me discussing the issue and told me to bring it in the next day. I did, and he took care of me right away. He had the problem fixed in an hour. Most importantly he made my wife feel comfortable with the service. More
by JCIGELSKE
Employees Worked With
