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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
1,702 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 1,702 reviews

February 27, 2024

James was super helpful and took care of all my requests really well. Had the 60K Servicing and my car is in great shape. James is really thorough and even helped me figure out some tricks with my radio s More

by camcelhany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Mar 04, 2024 -

Folsom Lake Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

Nazar Mudrik was awesome! He was very knowledgeable of the Mustang Mach E. Gary Katz was great for taking the time to set us up with Nazar on such short notice. More

by BRYCEBROOKS1624
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar Mudrik
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Mar 01, 2024 -

Folsom Lake Ford responded

Hello Bryce! It is great to hear about your recent experience. I will certainly pass on your feedback to Nazar as he will be happy to hear it! We look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

James Willis was very personable and professional. All my work was done to my complete satisfaction. More

by CLSGOBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Mar 04, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

Jim L. was great!! Service Scott Berry #1 Scott Berry JR #1 Every time I go to Folsom Lake Ford I love all the key people> Even Jr Peterson More

by DOUG.DOBLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Folsom Lake Ford responded

Thank you so much for your glowing review, Doug! I'm delighted to hear that you had a positive experience with Jim. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

Had a great experience purchasing my first truck. The sales person was very helpful and nice. Love my truck. More

by BRETKNUDSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Folsom Lake Ford responded

Thank you very much for taking the time to leave us a great review, Bret! I am pleased to hear about your great experience purchasing a truck at Folsom Lake Ford! If there is anything else we can do for you, please feel free to give us a call. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

James Willis and team are the best. Excellent customer service every time. Much appreciated. Thanks, again! More

by shanecalkins12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Willis
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Mar 04, 2024 -

Folsom Lake Ford responded

Your great feedback truly made our day, Shane! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

James is such an asset to your team. He’s always upbeat and helpful. He even made sure to fix the tv in the waiting room. More

by natashasp
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 26, 2024

Excellent service from Jake Purther and Chad Sonora ! Pleasant experience & got the truck we wanted! More

by WGLEE13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Purther and Chad Svoboda
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Mar 01, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a pleasant experience. I will share your comments with our team and we look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 26, 2024

Great people and process from start to finish, and, received the best deal in town! Would definitely shop here first in the future. Ben did an exceptional job. More

by CARLJSOTHERLAND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
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Mar 01, 2024 -

Folsom Lake Ford responded

Thank you for the feedback, Carl! Our top priority is exceptional customer care and I am proud that this was offered to you during your recent visit. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 26, 2024

My recent experience in leasing a new car at Folsom Lake Ford was ALL good. All of my questions were answered and I was treated very well throughout the whole process. More

by T.MCKIMSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Grozdanic/Sales Consultant, Kentucky/Sales Manager. Both were excellent.
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Mar 01, 2024 -

Folsom Lake Ford responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service we know you deserve. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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