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Folsom Lake Ford
Folsom, CA
1,699 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,699 reviews
March 03, 2024
Poor lack of understanding, slow service, rude communication, unresolved issues, unprofessional behavior, careless work, disappointing experience overall. communication, unresolved issues, unprofessional behavior, careless work, disappointing experience overall. More
by RAMIREZ.CESAR
Verified Customer
March 03, 2024
Jim did a great customer service, fast service, good callback communication. I would definitely recommend. callback communication. I would definitely recommend. More
by DAVEEMPEY3
Employees Worked With
March 03, 2024
Oil change and recall item were done in less than the expected time. We're new customers so this was our first time to have service done. Nice, comfortable waiting area. expected time. We're new customers so this was our first time to have service done. Nice, comfortable waiting area. More
by MARYKINGSHILL
Employees Worked With
March 03, 2024
Excellent communication from service techs who performed above-and-beyond service. A quality location and crew. Charming young guy who drove the car up to me when I went to pick it up. Thank you to all. above-and-beyond service. A quality location and crew. Charming young guy who drove the car up to me when I went to pick it up. Thank you to all. More
by A.FOLTZ
Employees Worked With
March 03, 2024
Excellent Service! Went above and beyond to deliver the car to us! The car is exactly as described! Javier was a pleasure to deal wit as was "Kentucky " Went above and beyond to deliver the car to us! The car is exactly as described! Javier was a pleasure to deal wit as was "Kentucky " More
by LALALIZA07
March 02, 2024
Always great customer service. I have purchased several vehicles here and never felt pushed or coherence into having to make a quick decision. Always offered multiple options I have purchased several vehicles here and never felt pushed or coherence into having to make a quick decision. Always offered multiple options More
by TOM.CONEY
Employees Worked With
Gale Blackwell
March 02, 2024
Jim, James, and Lacey are all excellent at getting you taken care of for service. They always have a smile, treat you with respect and make you feel like a priority. Service is always great (thank you to taken care of for service. They always have a smile, treat you with respect and make you feel like a priority. Service is always great (thank you to all the techs, writers, etc) - my car always comes out clean and ready to go as efficiently as possible. I love Ford, love Folsom Lake Ford service!! More
by STACEYSAC
Employees Worked With
Jim
