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Folsom Lake Ford

Folsom, CA

4.8
1,699 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 1,699 reviews

March 05, 2024

Nick at Folsom Lake Ford is very helpful and has taken care of multiple trucks for me. Great communication and addresses my needs with concern. More

by dkaplan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 11, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that Nick could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 05, 2024

that staff are excellent and very accommodating especially Joe Ramiez in sales, and Bridgett Karen and James in service. Thank you for your service. More

by divamdkh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ramiez in sales, and Bridgett Karen and James in service
Mar 11, 2024 -

Folsom Lake Ford responded

Hello and thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Folsom Lake Ford. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 05, 2024

Thanks for the quick and efficient maintenance on my car and the courteous customer service representative. More

by GEORGIANA.RIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 11, 2024 -

Folsom Lake Ford responded

Georgiana, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicles. We look forward to seeing you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 05, 2024

We appreciate the politeness and the information supplied to us by everybody at your dealership you have a great team More

by SWANSONSPAINTING
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat
Mar 11, 2024 -

Folsom Lake Ford responded

I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 05, 2024

Everyone is very helpful and friendly from the initial phone call to set up the appointment to the day of service and the service advisor and the finance employees on checking out at the completion of t More

by LRINSET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Villeux
Mar 11, 2024 -

Folsom Lake Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 04, 2024

I had a wonderful experience with Folsom Lake Ford. Can't thank them enough for helping get me in a new car More

by BRETTF01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Katz
Mar 08, 2024 -

Folsom Lake Ford responded

I appreciate your review and am glad to hear that you had such a wonderful experience with us, Brett. We look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 03, 2024

Always great service and experience at Folsom Ford, thanks Jaye for looking after the service. More

by Matt Cocchiarella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye
Mar 07, 2024 -

Folsom Lake Ford responded

Matt, thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 03, 2024

Everyone in the sales and finance department were very friendly, helpful, and knowledgeable. Buying my truck was a great experience thanks to them. More

by ABBRODIE555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Katz, Ron Nano, Eric Davis
Mar 07, 2024 -

Folsom Lake Ford responded

It is wonderful to hear that our team was able to provide you with a great sales experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 03, 2024

It was an awesome experience for our family having business with Folsom Lake Ford. Big thank you to Nazir. He helped a lot More

by GRISHINY231430TS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazir
Mar 07, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with Nazir and our team and we look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 03, 2024

It was a pleasure dealing with Sergio Foti at Folsom Lake Ford when we purchased our Mustang Mach e. He was very professional and knowledgeable in his understanding of electric vehicles, unlike other legacy More

by bobmugno71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Foti, Pat Berry
Mar 07, 2024 -

Folsom Lake Ford responded

We love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Folsom Lake Ford. Please feel free to contact us if you have any questions on your new purchase. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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