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Folsom Lake Ford
Folsom, CA
1,232 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,232 reviews
January 20, 2024
James was very professional and ensured I was well taken care of. 10/10 experience working with James! care of. 10/10 experience working with James! More
by GLITCH02
Verified CustomerEmployees Worked With
Helpful January 20, 2024
Perfect service and communication excellent customer service and the tech was on time and finished without issues service and the tech was on time and finished without issues More
by ARMIN.BECK
Employees Worked With
January 20, 2024
Folsom lake ford is the only dealer in the whole country that I trust. I have had three different trucks and vans serviced with them and they go above and beyond. They have highly experienced techs and can that I trust. I have had three different trucks and vans serviced with them and they go above and beyond. They have highly experienced techs and can even handle complicated electrical work. More
by IAN.MEMORY.RN
Employees Worked With
January 20, 2024
Service was great. James was the best & helped me by providing me information about my Edge I had no idea how to obtain! James was the best & helped me by providing me information about my Edge I had no idea how to obtain! More
by SPYLADY15
Employees Worked With
January 20, 2024
The service advisor was friendly and knowledgeable. She coordinated the service with a minor repair so I wouldn’t have to go back. Excellent service!!! She coordinated the service with a minor repair so I wouldn’t have to go back. Excellent service!!! More
by edschmidt12
January 20, 2024
I would like to thank manager Gary Katz and other members of the team, who took part in the deal, for being friendly and providing all necessary information. I hope to buy a car in your dealership again. I'l of the team, who took part in the deal, for being friendly and providing all necessary information. I hope to buy a car in your dealership again. I'll be glad to recommend your company to my friends and relatives. Good luck in your business! More
by AMGCONUS
January 19, 2024
DAVE is WONDERFUL. My experience with the last two service advisors, before Dave were NOT good and thus I had went out to Roseville Automall and was just as disappoint My experience with the last two service advisors, before Dave were NOT good and thus I had went out to Roseville Automall and was just as disappointed. You are closer to me in driving distance - so I came back with my husband, and DAVE offered help that Roseville would not do. THANK YOU DAVE!!! I hope you're there for a LONG time!! More
by DCGLOBUG
Employees Worked With
DAVE, Service Mgr.
January 19, 2024
Dave Laughlin has always been very courteous and helpful, explaining what is needed and how long the service might be. We have had good experiences to date with the service department. Conner Shaw was very explaining what is needed and how long the service might be. We have had good experiences to date with the service department. Conner Shaw was very helpful with our questions regarding the possible purchase of another vehicle for our daughter. More
by MPOPOVAC
Employees Worked With
Conner Shaw - sales, Dave Laughlin - service rep
January 19, 2024
excellent. The tech was thorough and courteous. Checked my batteries and found needing replacement. Very thankful! The tech was thorough and courteous. Checked my batteries and found needing replacement. Very thankful! More
by DEAN.WOLFF
Employees Worked With
January 19, 2024
As always team completed the work quickly and efficiently. We would like to thank the Folsom Lake team. efficiently. We would like to thank the Folsom Lake team. More
by ROBATHOME
Employees Worked With
