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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
1,670 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 1,670 reviews

April 01, 2024

I’ve forgotten service writers name but he was just great! Listened to my problems, checked recalls, did everything right!! More

by ALDOT32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Folsom Lake Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 01, 2024

Prompt friendly and efficient. Wasn’t able to complete both jobs but did cover one repair on warranty. More

by ronlhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Folsom Lake Ford responded

Thank you for the great feedback, Ron! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 31, 2024

Ben was really helpful in showing different we got and making sense of numbers for various models and options More

by MAHISHOWY.555
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben C
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Apr 04, 2024 -

Folsom Lake Ford responded

Thanks for your outstanding review! I'm very happy to hear that Ben was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 31, 2024

My experience with Folsom Ford was great. The service representatives are cordial, understanding, and informative. They make their customers feel comfortable. Always willing to help. More

by DJAA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis is the best Quicklane Advisor
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Apr 04, 2024 -

Folsom Lake Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 31, 2024

Ben was awesome! He made it an easy and great experience. He excelled in customer service. More

by PJROWE63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rasmussen
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Apr 04, 2024 -

Folsom Lake Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 31, 2024

Anthony Civello was very nice and helpful through the sales process. The finance team was great as well. More

by JOSEPHDFRANCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Civello
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Apr 04, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review, Joseph! I am very happy to hear that Anthony could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 31, 2024

We had the best experience. Benjamin has been our person to go to for all of our vehicles. Thank you Benjamin. definitely a five star person More

by MANUELACRUZ0308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Folsom Lake Ford responded

Thank you so much, Manuela, for the 5-star feedback about Benjamin and our dealership! It was a pleasure working with you and we hope to see you in again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 30, 2024

Gabe was extremely knowledgeable, friendly, and helpful while helping us through the purchase of our brand new Bronco! More

by DANIELLENGERICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Allarea
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Apr 04, 2024 -

Folsom Lake Ford responded

Thanks for taking the time to leave us this awesome review, Danielle! At Folsom Lake Ford, we take guest feedback seriously and are proud to see that you drove away happy in your new Ford Bronco. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 30, 2024

Customer service great. Friendly and honest. I got very great deal and I am happy with my purchase. More

by AMINFARHANG86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben he was fantastic sales man. 5 star
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Apr 04, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to let us know how happy you are with your purchasing experience! Feedback from you is one way I know we are achieving our goals. Let us know if we can assist you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 30, 2024

Luis explained what was going to happen to repair my truck then kept me informed of the progress of replacing the driver's side mirror. More

by KKENDLE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
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Apr 04, 2024 -

Folsom Lake Ford responded

It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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