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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
1,840 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 1,840 reviews

April 28, 2024

Every is helpful and they get your car very out very quickly. And I like their snack More

by MAROBINSON02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Folsom Lake Ford responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 27, 2024

Incredible customer service! The team at Folsom does the best job in the world. I am a loyal customer ! More

by FMRB2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 27, 2024

I liked everything 👍good staff, professionals! They gave the loan quickly and good conditions! happy with the work and the car! I will definitely recommend it to my friends! More

by AROGULIN898
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 27, 2024

The Quick Lane is the only place I let touch my Lincoln. The service I get from them will always keep me coming back More

by ALLENROUDEBUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Folsom Lake Ford responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 27, 2024

Everyone was very nice. James went over everything before and after. I appreciate that, no surprises. More

by GGUPTHEHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Folsom Lake Ford responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with James was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 27, 2024

Service staff was friendly and helpful. The waiting area was comfortable with complimentary snacks and drinks available. Service took less time than quoted. More

by SANDERLY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Folsom Lake Ford responded

Thank you for writing this amazing review for our team! At Folsom Lake Ford, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 27, 2024

I was very thankful for the treatment I received from James. He checked me in, answered all my questions and treated me like a friend. He kept me informed and my car was ready and delivered on time. More

by DJBAY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Folsom Lake Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with James. Please let us know if we can ever help you in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 26, 2024

Once again James Willis made my Ford repair service. very pleasant, efficient, and informative. Folsom Lake is fortunate to have him. We have been going to Folsom Lake for 24 years. No one comes close More

by GLENDAKHARTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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May 02, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know James went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 26, 2024

They had friendly knowledgable staff, the service was easy, and the customer area was clean More

by B96232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown, female in service center
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May 02, 2024 -

Folsom Lake Ford responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 26, 2024

Maintenance was completed quickly as scheduled and future repairs were discussed, parts ordered and scheduled for the next week. More

by weschroeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
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May 02, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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