Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
1,670 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Contact Dealership

12755 Folsom Blvd

Folsom, CA

95630

Directions

By Type

Showing 1,670 reviews

April 04, 2024

service dept was very courteous and professional. he called us when the part was in and got it scheduled quickly. More

by silntwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Folsom Lake Ford responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 03, 2024

FOLSOM LAKE FORD IS THE BEST FORD DEALER IN THE NATION. I WILL RECOMMEND TO EVERYONE More

by RITA.UHREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Folsom Lake Ford responded

Rita, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 03, 2024

I was taken care of from start to finish. Everyone was friendly and accommodating. I will be bringing my truck back in the future. More

by LBCORBITT
Recommend Dealer
Yes
Employees Worked With
James Fuhs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Folsom Lake Ford responded

Thank you for this amazing review! We really appreciate your business and are pleased to know we have earned your loyalty. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 03, 2024

It is a GREAT Dealership. They were understanding and very accommodating finding us a rental car. Our part were in the 1st thing the next morning and my car was ready before n More

by PAWSONLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Folsom Lake Ford responded

We appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 03, 2024

Gary Katz was vary patient and helpful in showing me how all features worked. Great asset to Folsom Ford! More

by DANMOODY58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Apr 09, 2024 -

Folsom Lake Ford responded

Dan, thank you for reviewing your time spent at Folsom Lake Ford. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Gary is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. I hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 03, 2024

Good service good people always helpful and go out o their way to help us. More

by JAMESLMUNIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Apr 09, 2024 -

Folsom Lake Ford responded

James, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 03, 2024

Your customer service is always outstanding! James Fuhs was quick to help me out and make sure I got a ride on the shuttle so I could wait at home while my car was being serviced. More

by CYBRESAINT
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shout out to K, he always makes sure I get help if he is too busy.
Report | Print
Apr 09, 2024 -

Folsom Lake Ford responded

I'm delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes me happy to know that you feel you experienced these values first hand thanks to James. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 03, 2024

Great Service at this dealership and would recommend this department for anyone servicing a vehicle at More

by FISHSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Folsom Lake Ford responded

I cannot thank you enough for your wonderful review of Folsom Lake Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 02, 2024

Had a Great experience with Anthony. Highly recommended and would will be going back again More

by PJDALO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Apr 08, 2024 -

Folsom Lake Ford responded

It is wonderful to hear that Anthony and our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 02, 2024

Experience was terrific. I was assigned to Jaye. Jaye was able to knock out all 3 recalls, the oil service, and ordered a sensor cap for my right-side extended mirror. Saying More

by ERIC.URETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
Report | Print
Apr 08, 2024 -

Folsom Lake Ford responded

Eric, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

1
...
103
104
105
...
167