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Folsom Lake Ford

Folsom, CA

4.8
1,667 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 1,667 reviews

April 08, 2024

Quick, straight-forward, and easy. Conner made the process run smoothly and was very knowledgeable about the car. More

by STANLEYBLACKSHIRE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner Shaw
Apr 12, 2024 -

Folsom Lake Ford responded

Stanley, thank you for your kind words and congratulations on your new car! I am very happy to hear that Conner made it a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 08, 2024

This is our 22 purchase/lease from FLF, over three generations and we continue to rate FLF the best service and smoothest experience. We have gone to other dealerships and always return to FLF. Joe an More

by RHONDA_CURRIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Romiez, Gayle Blackwell, Kris Nambiar
Apr 12, 2024 -

Folsom Lake Ford responded

Rhonda, you and your family have been doing business with the team here at Folsom Lake Ford for years and your review about us is truly appreciated. Enjoy your new vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 08, 2024

Had a great experience turning in my car and upgrading to a new lease. They were very helpful and accommodating since we had to bring our 8mo old in and had a cute play room to keep him busy while we waiting More

by JESSICASLINKERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Cordero, Kentucky, Winston
Apr 12, 2024 -

Folsom Lake Ford responded

Jessica, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 08, 2024

Conner shaw he was great at answering all of our questions we had and in being patience with us trying to decide on which Range. More

by DJREECE49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt in finance Dept. An Connor Shaw in sales
Apr 12, 2024 -

Folsom Lake Ford responded

We are truly grateful for this awesome review! I am thrilled that Conner was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 08, 2024

Super happy with the whole experience. Everyone was friendly and explained everything amazing especially Javier.No one was busy at all. More

by ILOVEMYBOYS0208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Quiroz
Apr 12, 2024 -

Folsom Lake Ford responded

Thank you for writing this amazing review for our team! At Folsom Lake Ford, we always appreciate customer feedback, and I am pleased to hear that Javier and our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 07, 2024

My purchase of this vehicle was probably unusual (out of state buyer) and preparation for shipment was required, but the internet sales person (Kevin) and the Fleet Manager (Jason) were very helpful in both More

by SNYDER.BOB48
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin (internet sales), and Jason (fleet sales manager)
Apr 11, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback, Bob. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 07, 2024

Bought car here May 2023. Very east to deal with. No pressure. Stephanie got a few minor cosmetic issues resolved & was super helpful. Most recently had wrench symbol on dash More

by POPPYSPARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sexton
Apr 11, 2024 -

Folsom Lake Ford responded

Poppy, thank you for recognizing your experience at Folsom Lake Ford. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 07, 2024

They have good stock of cars — trims and colors. Sales representatives are very professional, knowledgeable and get the best deal. After sales service is also great. More

by SIDDHARTHA.NATH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Herdt
Apr 11, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us, Siddhartha! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 07, 2024

James Willis was an excellent help in getting my car serviced. Excellent mannerism and knowledge James! The service itself was of upmost professional quality. More

by EIPPJ2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
Apr 11, 2024 -

Folsom Lake Ford responded

I am pleased to hear that you had an excellent experience with James and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 07, 2024

Very nice, low key personnel. Everything explained thoroughly during the sale. Husband was shown features of the truck before driving off. More

by DRM0819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winston, Gary
Apr 11, 2024 -

Folsom Lake Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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