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Folsom Lake Ford
Folsom, CA
2,207 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,207 reviews
Verified Customer
February 22, 2025
I had my 2010 Ford Edge serviced, with the works package, and I was truly impressed with James. He definitely went above and beyond what I expected, and was extremely helpful, efficient, respectful and frie and I was truly impressed with James. He definitely went above and beyond what I expected, and was extremely helpful, efficient, respectful and friendly. I will definitely have all my future work done there. James rocks! More
by Casey
Employees Worked With
February 22, 2025
Responsive, consistent, dependable, thorough, courteous, accommodating, cooperative, communicative, reliable, trustworthy, patient, caring, supportive, respectful, and lighthearted. accommodating, cooperative, communicative, reliable, trustworthy, patient, caring, supportive, respectful, and lighthearted. More
by LANCEBOYBOY
Employees Worked With
Isaiah Graham (sales), Nazar Mudrik (sales), Patrick Berry (finance).
February 21, 2025
Perfect experience. I did most of the dealing over the phone and once I was there I was completely finished in 2 hours. My salesman Kevin was great and finance with Chad I did most of the dealing over the phone and once I was there I was completely finished in 2 hours. My salesman Kevin was great and finance with Chad was great also. More
by RL_PINK
Employees Worked With
Kevin and Chad
February 21, 2025
Everyone was polite. I think it took about the right amount of time that I was told over the phone for the repair. I think it took about the right amount of time that I was told over the phone for the repair. More
by rylandlptp1
February 21, 2025
Fred was a great help, provided me with all the info I needed and all without pressure. He didn’t feed me any xx which I really appreciate. Took time to answer all my questions. Thank you! needed and all without pressure. He didn’t feed me any xx which I really appreciate. Took time to answer all my questions. Thank you! More
by DOMVAS76
Employees Worked With
Fred Ebrahimi
February 21, 2025
The service advisor, James, is top notch. Kept me informed every step of the way and went out of his way to find me. Kept me informed every step of the way and went out of his way to find me. More
by HWTDRGN
Employees Worked With
February 21, 2025
Super long line checking in but James moved efficiently and quickly making sure to circle back and make sure all questions and concerns were answered. Took an extra min to connect with me and throughly exp and quickly making sure to circle back and make sure all questions and concerns were answered. Took an extra min to connect with me and throughly explain service. Thanks James! More
by Karina
Employees Worked With
February 21, 2025
Thank you for your hard work. I will always take my truck here. Thanks so much! I will always take my truck here. Thanks so much! More
by jpduran
